Training Support Officer

Ministry of Defence
£22220 - £272981

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Job Description


Reference number




Job grade

Administrative Officer

Contract type


Business area

MOD - Navy

Type of role

Administration / Corporate Support

Working pattern


Number of jobs available




    About the job


    Things you need to know

    Apply and further information


HMNB Clyde, Faslane, Scotland, G84 8HL

About the job

Job summary

Her Majesty’s Naval Base Clyde (HMNB Clyde) is home to the United Kingdom’s Strategic Nuclear Deterrent, Astute Class Attack Submarines, Sandown Class Mine Hunter Vessels and 43 Cdo Royal Marines. It is an operational support and maintenance base, within the Navy Command TLB and comprises both Faslane and Coulport sites. HMNB Clyde’s primary purpose is to provide engineering and logistical support to the Royal Navy in maintaining Continuous at Sea Deterrent (CASD). This is achieved by ensuring at least one Vanguard Class submarine is on patrol at sea every day of the year.
RNAD Coulport is responsible for the storage, processing, maintenance and issue of the Trident Weapon System and the ammunitioning of all submarine-embarked tactical weapons.
HM Naval Base Clyde is a Nuclear Authorised site which complies with the full suite of nuclear authorised conditions of which Authorised Condition 10 (Training), is pertinent to this role.

The Business Directorate at HMNB Clyde provides an overarching governance function a broad range of business functions and specialist professional help to support the respective output areas

Part of the Business Directorate, the Clyde Training & Development (CTD) team deliver and support site wide training to entitled HMNB Clyde staff, both service and civilian. Advice and guidance on training policy and funding of external learning is also provided

This post is advertised for 37 hours per week

Job description

The Clyde Training and Development (CTD) Team sits within the Business Directorate at HM Naval Base Clyde. The Business Directorate provides an overarching governance function across HMNB Clyde and a broad range of business functions and specialist professional help to support the respective output areas.

The Clyde Training & Development (CTD) team delivers and supports site wide training to entitled HMNB Clyde staff, both service and civilian. Advice and guidance on training policy and funding of external learning is also provided.

The Training Support Officer (TSO) is responsible for providing all necessary administrative support to enable the successful delivery of site wide training. This includes, but is not limited to, the following:

  • Co-ordinate and process all requests for training facilitated by CTD; issue joining instructions produce and issue course certificates. Completing TAFMIS, Baseline and all Excel spreadsheets.
  • Maintain training records for mandatory, nuclear, and external statistics to assist in the production of management information.
  • Arrange security clearance for trainers and delegates as necessary and escort duties as required.
  • Maintain and reproduce course materials; maintenance of training equipment.
  • Processing of Invoices for payment and maintenance of associated documentation Process external training applications to comply with L2020 framework.
  • Responsibility for the use of CTD facilities including room bookings and the setting up of classrooms.
  • CTD Asset management and replenishment.
  • Performing ad hoc training support tasking as directed by LDA.

Person specification

The TSO is a customer facing role therefore a high level of customer service, prioritisation and interpersonal skills will be required. The use of IT systems including a TMIS system and MODNET for day-to-day business will necessitate a good standard of IT literacy, especially the use of standard MS Office packages. There will be occasions to attend/support offsite training therefore a driving licence would be desirable. The TSO role is an integral part of the training team therefore a flexible approach to workload and supporting colleagues are key to undertaking this role.

Normal business hours are between 0800-1700 dependant on business requirements. Application of the flexible working scheme needs to take this into account. Please note the TORs are also under review at the moment although will not change significantly.


We'll assess you against these behaviours during the selection process:

  • Delivering at Pace
  • Communicating and Influencing
  • Managing a Quality Service
  • Leadership


In Navy Command we understand the everyday commitments both inside and outside the workplace, so our aim is to provide the flexibility to maintain a great work-life balance.

We also offer an impressive range of on-site facilities including sports facilities, Swimming Pool, Ski and Board Centre, Internet Cafe, Hair Salon, Post Office, Bowling Alley, Staff Canteen, Sailing Centre and Clyde Cinema, onsite Car Parking.

HMNB Clyde also has an assisted travel scheme covering multiple routes ranging from Glasgow, Inverclyde and surrounding areas. HMNB Clyde is close to local transport links and we promote car share schemes.

The MOD provides an excellent opportunity to develop skills through personal development and offers flexible working, excellent annual leave and maternity allowances and a very competitive pension scheme. Civil Service pension with an average employer contribution of 27%.

Navy Command offers support and development in your career, including apprenticeships, that you can undertake as part of your role. An apprenticeship is a combined package of work and training. Through an apprenticeship, you will gain professional knowledge, practical experience and wider skills required for their job and future career.

Successful candidates can discuss their development options with their manager when in post.

MOD Recruitment Satisfaction Survey – we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR).
The MOD Privacy Notice sets out how we will use your personal data and your rights.


Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Please note:

Expenses incurred for travel to interviews will not be reimbursed.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at”

Posts based in London will attract the relevant London weighting

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment by 31st December 2022. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

The below behaviours will be assessed.


Deliver at pace

Communicating and Influencing

Managing a Quality Service

Candidates will be required to provide a CV noting relevant experience to the role.


Proficient in the use of Microsoft Packages and MODNET.

Completion of Contracts, Purchase &Finance (CP&F) training

Driving Licence

Feedback will only be provided if you attend an interview or assessment.


Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

    Name :
    Becky Bennett
    Email :
    becky.bennett134 at
    Telephone :
    0300 166 4825

Recruitment team :

    Email :
    DBSCivPers-Resourcingteam3 at

Further information

Please ensure you read the attached candidate information document prior to completing your application. Please refer to the attached Candidate Information guide.

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