Senior Registry Quality Officer

Hull

Salary: £27,859 per annum FTE

37 hours per week, 52 weeks per year

We currently have a fantastic opportunity for a candidate to join the college in the role of a Senior Registry Quality Officer.

Reporting to the Head of HE, the post holder will lead and drive the Registry Services through continuous improvement in the effectiveness, efficiency and quality of processes, and service delivery to students, academic teams, the wider College and external partners.

The HE Registry shares responsibility for the management of data underpinning the student academic life cycle and related business processes, through the management of student performance data, exam boards, collation and publication of transcripts, the organisation of and secretariat services to the HE Academic committees.

The post holder will maintain accurate records associated with the management of a wide range of qualifications, monitor associated quality processes as required by the regulator and quality body.

Hull College provides high-quality education & training for Key stage 4, school leavers & adults, offering a wide range of GCSEs, vocational study programmes, Apprenticeships & degrees.

As one of the largest vocational institutes of its kind in the region, we have one focus - to create careers, not courses. We pride ourselves on this approach & are committed to ensuring our learners acquire the relevant skills, knowledge, attitudes & experience to progress in life, whether that is to seek employment in the industry of their choice or step up to higher education & university.

While dedicated to delivering the very best experiences to our students, we also extend the same commitment to our staff. We have worked hard to create an environment where all of our staff, no matter what their role, are empowered to inspire & support our vision to create better futures for the people of Hull.

Responsibilities of our Senior Registry Quality Officer:

• Lead and champion a customer focused approach within service delivery across Academic Registry
• To line manage the Degree Compliance officer.
• To take responsibility for a range of quality assurance and compliance activities
• To lead the processing of Assessment results, their publication and management of assessments processes supporting staff with suitable training for Markbook
• To support the administration of the course design, development, approval and review processes. To produce an annual schedule for the approval and validation review of courses.
• Responsible for supporting course teams, seeking panel members and proofreading of documentation. Responsible for servicing the validation events, providing a full report of the event and monitoring outcomes.
• Lead the management of external examiners issues that are unrelated to academic issues for example contracts, attendance at boards, report submission, tenure
• Liaising with college faculty and other staff / stakeholders in relation to student registry issues
• Processing student extenuating circumstances applications
• Processing various budget requests and supporting the timely submission/approval of invoices
• Producing official college letters for the registry department
• Provide Secretariat services to all deliberative committees
• Provide support for the college Award ceremony, event planning, organisation, management, and execution including participation in key aspects of the award ceremony day
• To support the HE quality assurance arrangements including module, assessment and peer reviews and other quality assurance processes.
• Support and participate in the delivery of induction and training events, including sessions for external examiners, internal panel members and student representatives.
• Facilitate and ensure the effective running of a range of registry panels.
• Support preparations for visits from external agencies such as the Quality Assurance Agency, including assisting in the preparation of paper-based and electronic evidence for scrutiny.
• To manage the procedures for the nomination and appointment of external examiners and consideration of, and responses to, external examiner reports
• To manage the procedures for the effective compliance with regard to Registered Teacher Status
• Support the production of regular registry reports for presentation to the college’s senior management
• To support the administration for student complaints, appeals and disciplinary cases and to keep a log of such cases

What we’re looking for in our Senior Registry Quality Officer:

• GCSE English & Maths Grade C or equivalent
• Comprehensive knowledge of relevant desktop software, including spreadsheet, email/calendar management and word processing packages
• Experience working with any database type system i.e. Student administration database
• Knowledge of current legislation concerning data protection
• Strong interpersonal skills to build professional relationships with a wide range of individuals

If you have the skills and experience, we are looking for and would like to join us as our Senior Registry Quality Officer please click ‘Apply’ now, we’d love to hear from you!

Hull College is committed to safeguarding children and vulnerable adults. All colleagues are expected to contribute to the delivery of their safeguarding strategy and values. In addition, these posts require the colleague to undertake an enhanced disclosure check by the Disclosure and Barring Service.

Please be aware that this vacancy may close earlier dependent on the level of applications received so if you do wish to be considered we recommend that you complete the application as promptly as possible.