Senior Quality and Compliance Officer (Lead IQA)

North East

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Job Description


Contract type: Fixed-term contract -12 months

Location: Quorum Business Park, Newcastle upon Tyne / Hybrid

Hours per week: 37

Salary: Up to £28,000 per annum, depending on experience

Shape real change with an NCFE career

Imagine a career where your contributions affect not only what people learn, but the way that learning is developed and delivered. NCFE is a place where employees not only make a positive social impact – influencing the lives of thousands of learners – but where you will have the opportunity to influence the way we work and directly shape our future direction.

With over 170 years of education experience our core purpose remains at the heart of the organisation – to promote and advance learning to create a fairer, more inclusive society. We have built a high-performance workplace culture, backed by a strong set of values and behaviours, to ensure we’re working together as one organisation to make sure no learner is left behind.

About the role

A bit about the opportunity, our team and you…

We are excited to be looking for a Senior Quality & Compliance Officer and would love it if you come and join us on our future journey.

As a Senior Quality & Compliance Officer, you will be working within our End Point Assessment department to support multiple functions, ensuring high quality EPA that is fully compliant with quality and regulatory requirements.

You will have a strong background in the Further Education sector, with a particular focus on monitoring the quality assurance of vocational assessments.

You will have experience of working with a range of quality and compliance processes and have the ability to develop and maintain comprehensive operating procedures, ensuring that they are fit for purpose and fully compliant with external quality and regulatory requirements.

You might also have a background in quality audits.

You will have an exceptional standard of written English and granular attention to detail. You will also have demonstrable ability to work independently with a varied, fast-paced workload.

Read the full job description.

What will we offer you in return?

One of the biggest rewards of a career with NCFE is contributing to our promise to support the delivery of the highest possible quality learning experiences for our learners and for them to achieve the best possible outcomes as a result.

You will also have access to a fantastic range of employee benefits and support for your personal and professional development. Benefits include:

  • A minimum of 25 days' holiday per year, plus 8 bank holidays
  • An additional 3 days off during the Christmas closure that doesn’t come out of your holiday entitlement
  • Up to 9% employer contribution to your pension, when you contribute 3%
  • Death in service payment worth 4x your salary
  • Hybrid and flexible working to support a work-life balance
  • £200 personal development allowance per year
  • £400 to spend on NCFE qualifications a year
  • Two working hours to spend on personal development each month
  • Freely available learning resources on our in-house ‘Learning to Grow’ platform
  • Westfield Health Cash Plan worth up to the value of £635
  • Employee assistance programme including one-to-one counselling.

Equality, Diversity and Inclusion (EDI) statement

Creating a fairer and more inclusive society is at the core of who we are at NCFE. We're committed to building rich diversity into our workforce at all levels, to ensure that we understand and are representative of the communities and customers we serve.

We do not discriminate against anyone due to their gender, race, age, religion, beliefs, identity, social background, visible or hidden disability, or neurodiversity. Instead, we pride ourselves on our collaborative, vibrant and high-performance culture which embraces everyone, celebrates uniqueness, and enables everyone's voice to be heard.

Our dedicated Diversity and Inclusion team works across our organisation to achieve this.

How to apply

Ready to join us and shape real change? Apply here with your cover letter and CV if you have the expertise and commitment to excel in this position. We look forward to learning more about you.

Closing date:
Friday 24 March 2023

Interview date: Thursday 30 March 2023

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