QA Officer (External Quality Assurance)

North East
£15000 - £100000

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Job Description


Contract: Fixed-term, 6 months

Location: Hybrid working - Head office: Quorum Business Park, Newcastle upon Tyne

Hours per week: 37

Salary: Up to 27,040 per annum, depending on experience

Shape real change with an NCFE career

Imagine a career where your contributions affect not only what people learn, but the way that learning is developed and delivered. NCFE is a place where employees not only make a positive social impact – influencing the lives of thousands of learners – but where you will have the opportunity to influence the way we work and directly shape our future direction.  

With over 170 years of education experience our core purpose remains at the heart of the organisation – to promote and advance learning to create a fairer, more inclusive society. We have built a high-performance workplace culture, backed by a strong set of values and behaviours, to ensure we’re working together as one organisation to make sure no learner is left behind.  

About The Role

We are excited to be looking for a Quality Assurance Officer to join our External Quality Assurance Team.

This role will see you working as part of our External Quality Assurance team, who are responsible for ensuring that internal assessments are delivered in line with our policies and reliable results are issued upholding high standards of compliance with regulatory requirements.

As a QA Officer, you’ll quality assure our products and promote continuous improvement throughout our External Quality Assurance team. In this role you’ll need to effectively recruit, induct, train, and monitor the performance of External Quality Assurers (EQAs); provide technical advice and guidance on external quality assurance to operational teams and customers; embed the implementation of policies and procedures to ensure regulatory compliance and mitigation of risk. This all supports in ensuring a first-class service which meets the need of both our customers and learners.

You could be a great fit for this role if you’re a confident communicator with experience of working in a regulatory or audit environment, using Microsoft Office, with strong planning and organisation skills and the ability to work quickly and accurately. It would be even better if you’ve experience of working in an educational environment with good knowledge of principles in assessment.

Read The Full Job Description.

This role requires hybrid working therefore you will need to be within travel distance of Head Office to ensure you can work from the office a minimum of twice per week.

What will we offer you in return?

One of the biggest rewards of a career with NCFE is contributing to our promise to support the delivery of the highest possible quality learning experiences for our learners and for them to achieve the best possible outcomes as a result. 

 Benefits Include

You will also have access to a fantastic range of employee benefits and support for your personal and professional development.

  • Company Pension, employer’s contribution up to 9% when you contribute 3%
  • Life Assurance (4 x basic salary) 
  • £200 personal development allowance per year 
  • £400 towards any NCFE accredited qualifications per year
  • Two hours a month to spend on personal development
  • Free learning resources on our in-house 'Learning to Grow' platform

We also support your health and wellbeing by giving all colleagues access to: 

  • A minimum of 25 days holiday per year, plus 8 bank holidays
  • An additional 3 days off during the Christmas closure
  • A flexible and hybrid approach to working  to support a work-life balance
  • Westfield Health Cash Plan worth up to the value of £635
  • Employee Assistance Programme - including a 24/7 confidential help line and counselling sessions  
  • Doctor Line - same day appointments

Want to know more about NCFE?

Take a look at our website

Equality, Diversity and Inclusion (EDI) statement

Creating a fairer and more inclusive society is at the core of who we are at NCFE. We're committed to building rich diversity into our workforce at all levels, to ensure that we understand and are representative of the communities and customers we serve.

We do not discriminate against anyone due to their gender, sexuality, race, age, religion, beliefs, identity, social background, visible or hidden disability, or neurodiversity. Instead, we pride ourselves on our collaborative, vibrant and high-performance culture which embraces everyone, celebrates uniqueness, and enables everyone's voice to be heard.

Our dedicated Diversity and Inclusion team works across our organisation to achieve this.

How To Apply

Before applying, please note that we require all candidates to be able to demonstrate proof of Right to Work in the UK.

Ready to join us and shape real change? Apply with your CV if you have the commitment to excel in this position. We look forward to learning more about you.

Closing Date: 17 March 2023

Interview Date: 27 March 2023

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