Learning And Development Specialist

Job Description

Posted on: 
September 21, 2022

The Learning & Development Specialist is responsible for delivering training content for the programs and learning courses company-wide. Your focus will be assisting in creating and facilitating innovative and engaging learning solutions to our leaders and IC in a hybrid (remote/office) environment.


You will split your time between partnering with the Business Partners team to provide and customize learning content, working directly with our business leaders and providing group wide learning and training (via third parties) across the firm, whilst leading on expanding our employee experience programs.


Responsibilities:


Content Management:

  • Constantly think of new ways to improve all things talent; including but not limited to the employee experience, key talent management practices, career development, leadership development, continuous learning, performance management.
  • Conduct ongoing needs analysis and tactfully identifying opportunities for process improvements supported by comprehensive and achievable plans for implementation.
  • Develop, facilitate and deploy courses, programs, and resources to R3ers company-wide.
  • Evaluate the effectiveness of learning solutions for business impact and scalability.
  • Plan, manage and facilitate learning courses in a virtual setting for leaderships and individual contributors.
  • Facilitate engaging presentations that contribute to business impact.


Relationship Management:

  • Manage all L&D vendor relationships.
  • Develop collaborative partnerships with department leadership and People teams.
  • Collaborate and consult with business SMEs to determine effective training solutions to address development needs.
  • Stay current with L&D Industry trends and best practices to elevate learning offerings.
  • Work in partnership with People Partner team to create well rounded learning solutions firm-wide.


Administration and Reporting:

  • Generate analytics, reports and dashboards to provide managers, stakeholders and other functional leaders that demonstrate the impact of Talent Development initiatives.
  • Maintain records of training and schedule through the LMS (Lessonly).
  • Maintain department email account, responding to employee inquiries and resolving eLearning course completion issues.
  • Budget ownership and reporting of spend and themes to People Team on a monthly/ quarterly basis.


Employee Experience:

  • Plan and implement a employee life-cycle strategy that puts retention at the heart of our approach.
  • Design workshops and training that fosters good employer – employee relationships.
  • Devise ways to encourage a culture of employee empowerment.
  • Design processes that build communities across R3.
  • Help build on and further cement our operating principles:
  • We are one team. Working together we will be successful. Working at odds we will fail.
  • We are ambitious. We define stretch goals and strive to complete them without fearing failure.
  • We organize around our customers instead of forcing our customers to map to our organization.
  • We recognize that velocity and agility are critical to our success.
  • We embrace a ‘done is better than perfect’ mindset. We are willing to take intelligent risks and do not fear making mistakes. We will study and learn from our mistakes.
  • We start each day by asking ‘is this the most important thing for me to be doing for this company’?
  • We default to openness.


Key Competencies:

  • Demonstrate the ability to handle multiple projects with quick deadlines.
  • Take initiative, work on your own, and be innovative and creative with course design and facilitation.
  • Be teamwork oriented with demonstrated experience working in a collaborative team environment.
  • Strong presentation skills to engage participants.
  • The drive to be results oriented to accomplish goals, meet deadlines, and find solutions.
  • Proven ability to interact and communicate effectively at all levels within the organization, including senior management.
  • Facilitation skills to drive conversations around data, infrastructure, project management, and simplification.


Experience:

  • Experience with training design with leaders and individual contributors, facilitation a plus!
  • Experience with Learning Management Systems (like Lessonly) a plus.
  • Bachelor’s degree preferred.
  • Partnering with a tech clientele hugely advantageous.

Apply now