Learning and Development Manager

The Savoy
£15000 - £100000

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Job Description

Job Title: Talent Development Manager

Department: Talent & Culture

Inspired and Supported by: Director of Talent & Culture

Your purpose will be: To lead talent development across the hotel so that our leaders develop the capability of colleagues to perform at the level required to consistently deliver 5 star service to our guests.

You will be accountable for:

  • Working in partnership with operational leaders to ensure that colleagues are capable of consistently delivering 5 star Forbes standards to our guests
  • Leading a proactive approach to talent development across the hotel
  • Supporting the development of a high performance/ high engagement culture

You will be responsible for:

  • Managing the quarterly talent development conversations process; collating data on development needs and career aspirations; and facilitating proactive career development for colleagues
  • Managing apprenticeships, internship and inspire programmes to build internal talent pipeline
  • Working closely with Quality Leader to prioritise operational trainings
  • Developing operational training tools for ‘The Savoy way of…’ series
  • Organising hotel wide trainings including Forbes, orientations
  • Building a learning calendar to encourage a culture of colleague development across the hotel
  • Managing a mentoring programme, and cross training opportunities

What you will need to do in this role?

  • Good understanding of training cycle, learning styles etc..
  • Needs to be able to design training and facilitate with confidence
  • Good project management skills/ tech savvy
  • Ability to create fun and inspiring content
  • Ability to coach leaders and colleagues and facilitate meetings and workshops

Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.

What’s in it for you?

· Being part of The Savoy family – our culture is unique!

· We will trust, empower and develop you to fulfil your potential

· You will benefit from training and development opportunities

· We have regular social events

· Competitive Salary and benefits including pension and life assurance

· Laundry services & dry cleaning for uniform

· 31 days of holiday (including Public holidays)

· Colleague restaurant

· Colleague gym facility

· Employee assistance program

· Cycle-to-work scheme

· Savoy Hotel discount, and discounts in Accor hotels

· And last but not least you will get to work with a team of EXTRAORDINARY people

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