Learning and Development Co-ordinator

Overview

This is a new role, created to support Learning and Development (L&D) and Resourcing. Working in a small team, alongside the Head of Talent and Resourcing Business Partner, you will assist with the development of organisational capability and be involved with undertaking some recruitment activity. Working within a supportive team environment, you will have the opportunity to develop your skills and experience as you help set up the building blocks for this new team.

Responsibilities

• Support the delivery of an all-encompassing and inclusive L&D strategy incorporating blended learning options informed by feedback, and data.
• Support and co-ordinate the analysis of learning needs to inform development activity and gather and review data and other insights including from feedback, and the take-up and attendance to courses to drive improvements.
• Provide administrative support for training and development and recruitment activity.
• Coordinate training and development activity including updating the learning management portal with courses and materials, managing attendance, booking meeting rooms where required, responding to queries from participants and suppliers and arranging payment of invoices.
• Act as the super user for the learning management system to help develop, deliver, track and evaluate training. Managing and maintaining user profiles, courses and content in line with best practice and driving improvements that enhance the user experience
• Communicate development opportunities and initiatives to raise awareness throughout the business and encourage participation including by sign posting key groups to opportunities and effectively using internal communication tools.
• Support internal stakeholders by responding to questions and providing advice and support.
• Work with and co-ordinate external training partners in the delivery of training, assess relevant learning and development options, respond to questions and provide information.
• Support the continuous improvement of processes and technology.
• Support the delivery of the Equality, Diversity and Inclusion strategy including through key accreditation and internal initiatives.
• Coordinate the training budget including tracking spend and insuring the payment of invoices.
• Support pre-boarding and on-boarding processes and activities.
• Support the delivery of Early Careers Programmes including our Graduate scheme, Student Placements, and work experience.
• Support the delivery of key HR projects.
• Work across the HR team to ensure a joined up and responsive service and to provide ad hoc support where required.

Qualifications

• Demonstrable experience in a similar HR or L&D role and knowledge of practical learning and development principles and best practice.
• Experience of supporting and co-ordinating learning and development activity
• Experience of working with a Learning Management System (LMS)
• Intermediate MS Office skills and experience of using HR systems
• Experience of collating data and providing insights
• Ability to reference information and resources and provide advice and support
• Effective communication skills and the ability to build relationships at all levels
• Effective planning, organisational and administration skills and attention to detail
• A commitment to RSSB values and ensuring high standards of customer service
• Qualifications in Learning and Development (CIPD or similar) – desirable

Early applications are encouraged, as we may close this vacancy before the advertised deadline if sufficient numbers of applications are received.

We value diversity and equal opportunities in employment and are committed to creating a workplace which is inclusive to everyone. As a member of the Disability Confident Scheme , we encourage candidates with disabilities who meet the minimum criteria, to apply for our jobs. If you have applied under the Disability Confident Scheme, please let us know in advance by emailing vacancies at RSSB.CO.UK

If you require any reasonable adjustments with respect to our selection process including information in an alternative format, please contact us at vacancies at rssb.co.uk

We understand the importance of work-life balance and we offer our staff the flexibility to work within our core hours and the option to vary their location between both the office and home. If you are looking for further flexibility, speak to us at interview stage so that we can consider your request.

We value our staff and we offer a competitive benefits package to ensure our staff can achieve their best throughout their journey with us. This includes 30 days annual leave (plus bank holidays); a holiday buy and sell scheme; private medical and dental cover; a season ticket loan and travel subsidy; access to a cycle to work scheme; volunteer leave; a performance related bonus and pension.