Grade: NHS AfC: Band 5
Contract: Fixed term: 12 months
Hours: 37.5 hours per week (Full time 37.5 hours per week)
Job ref: 409-5038754-A
Salary: £27,055 - £32,934 per annum
Salary period: Yearly
Closing: 19/03/2023 23:59
Interview and Assessment date: 27/03/2023
This is a fantastic opportunity for a highly skilled and motivated individual with a track record of successfully managing the Apprenticeship Levy and Functional Skills programmes. With experience of facilitating a range of Learning and Organisational Development programmes and initiatives.
The Trust is currently the only acute Trust in Cheshire and Merseyside, and is one of few in the entire country, to achieve the title of OUTSTANDING, rated by the Care Quality Commission. Much of this success in built on a high-quality workforce delivering exceptional services.
We aspire to deliver increasingly excellent outcomes for staff engagement and development though a range of innovative L&OD programmes as well as maintaining high performance in delivering corporate objectives.
Join us and help keep STHK a great place to work and at the forefront of outstanding practice. We are recruiting to permanent post for a Learning & Organisational Development Facilitator to join our L&OD team where you will work across the whole Trust to provide quality, cost effective
Development L&OD programmes to build a competent and confident workforce. Using your extensive L&OD experience you will facilitate specific areas of our portfolio as detailed in the job description.
Main duties of the job
We are looking for dynamic, results oriented individual who can work well across a number of projects and project lead a number of programmes of work in a busy and demanding healthcare setting.
To identify, develop, deliver and evaluate Learning & Organisational Development (L&OD) programmes aligned to the Trust and local objectives. To work in partnership across the Trust to provide quality, cost effective L&OD development programmes to build a competent and confident workforce. To facilitate development L&OD programmes that initiate change, engaging and developing staff to deliver a person centred culture to improve outcomes for patients and clients.
Working for our organisation
St Helens and Knowsley Teaching Hospitals NHS Trust is the only acute Trust in Cheshire and Merseyside, and one of the few in the entire country, to achieve the title of OUTSTANDING, rated by the Care Quality Commission.
We provide a full range of acute adult services to our local population of circa 360,000 and provide tertiary services across a much wider area in the North West, North Wales and Isle of Man. We are a Major Trauma Unit and the Mersey Regional Burns Unit.
Our '5 Star Patient Care' strategy is at the heart of all that we do; supporting our vision to provide world class services for all our patients by getting it right for every patient, every time.
Our latest achievements include:
- Acute Trust of the Year – HSJ Awards November 2019
- Trust rates Outstanding by the CQC – Inspection August 2018
- Top 100 places to work in the NHS (NHS Employers and Health Service Journal)
The NHS Staff Survey 2022, results are in, and once again STHK have come out on top! We have a glowing report, as our incredible staff ranked us as the best place to work out of all the NHS Trusts in the North West of England. As well as being the best employer, colleagues would also recommend us as the best place to receive treatment in the region. Scoring highest in a number of themes including:
- Being a compassionate and inclusive employer
- Positive staff engagement
- High staff morale
- Working as a team
- Providing a safe and healthy environment
- Giving staff a voice that counts
- Recognising and rewarding staff
Detailed job description and main responsibilities
- Be responsible for increasing the number of qualifications throughout the year to meet/exceed key performance Indicators /Quality improvement programmes KPI/QIP’s, with particular reference to the Trust Apprenticeship and Functional Skills programmes.
- Work with the Training Providers to negotiate and develop service level agreements with key accounts identifying agreed delivery requirements, costs and quality assurance provision.
- Manage the accounts and maximise return on investment, particularly the Apprenticeship Levy and Functional Skills, utilising systems to capture data, monitor and evaluate to inform the future planning of L&OD qualifications.
- To produce effective communications and marketing strategies to promote and engage operational teams in the delivery of effective L&OD solutions, with particular Trust Apprenticeship and Functional Skills programmes.
- To highlight key development areas identified from national and local data to inform and shape delivery of L&OD strategies and methodologies.
- To collate analyse, develop, interpret and produce statistical data, information and reports to inform the future planning of L&OD activity across Care Groups/Corporate Services.
- To work in partnership with L&OD Management Teams and Operational Management Teams to evaluate learning programme and projects.
- To work in partnership with L&OD team members and service managers to support the implementation of key engagement activities.
- To work in partnership with L&OD team members and service managers to produce reports, detailed data, information and actions plans via a variety of methods and formats to meet the needs of key stakeholders and board reports.
- To facilitate creative and innovative L&OD programmes and projects to engage and inspire learners to develop and enhance skills and knowledge that transfers into improvements in practice in the workplace.
- To deliver, develop and evaluate L&OD programmes and projects to meet compliance with regulatory and quality standards.
- To contribute to the design and delivery of innovative and creative cost effective L&OD service.
- To work in partnership with L&OD and Operational Management Teams to implement L&OD strategies.
- To produce accurate and timely data, statistics, information and reports to deliver team Key Performance Indicators (KPIs).
- To work in partnership with L&OD Team to develop and implement effective processes to conduct diagnostic, identification and evaluation of appropriate L&OD programmes and projects to develop a competent and confident workforce.
- To pro-actively engage with key stakeholders to identify current and future capability gaps and offer initiatives to address these.
- To lead in the capacity of an ambassador for L&OD promoting the delivery of services to inform and implement L&OD and Care Groups/Corporate Services strategies.
- Maintaining L&OD internet/intranet/extranet pages, staff engagement app and other media platforms to promote the service and accessibility for information.
- Promote and support the delivery of virtual learning and E-Learning.
- Ensuring resources are used in an efficient and effective manner in line with Trust Standing Financial Instructions.
Person specificationQualificationsEssential criteria
- Degree in Human Resource Management with Learning and Development component and/or Leadership/Management qualification and/or equivalent experience
- CIPD level 3 certificate, PTTS level 3 in Learning and Development/equivalent experience
- Post Graduate Certificate in Education or equivalent
- Accredited coach training qualification
- Professional Registration CIPD
- Be prepared to travel and work away from home on occasion
- Experience of developing and managing contracts with external training providers
- Demonstrable experience of having worked in an organisational development capacity
- Awareness of the NHS context and policies in relation to the People Plan
- Experience of collating, analyzing, statistical data to inform and shape delivery of strategic and local strategies and methodologies
- Theories and/or best-practice underpinning organisational development and change
- Tools and techniques that can be used in organisational development and change
- Experience of creating and implementing innovative organisational development programmes
- Experience of having worked across professional and organisational boundaries
- Facilitating groups
- Experience of staff supervision
- Experience of developing and implementing new systems and procedures
- Experience of Coaching Leaders
- Ability to promote the importance of respect and difference working within a diverse community
- Ability to identify, design, deliver and evaluate L&OD programmes and projects
- Knowledge and experience of the private, voluntary and independent sector
- High level and professional verbal and written communication and presentation skills
- Ability to engage, inspire, enthuse, motivate and develop others
- Ability to effectively manage difficult and challenging relationships, effectively utilising a range of influencing, negotiating, facilitating and conflict resolution skills
Transitional arrangements are in place for EU,EEA and Swiss Citizens following the UK's withdrawal from the EU. Should you this apply to you, you are advised to familiarise yourself with these arrangements to ensure you continue to have right to work in the UK and how to evidence that right in the future. Please see the document attached to this vacancy. This requirement does not apply to Irish citizens, who can continue to freely enter, live and work in the UK.
Apply online now
If you are having difficulty completing an online application, or require any disability reasonable adjustments, to the application process, please contact Recruitment@sthk.nhs.uk