Learning & Development Partner

Starling Bank
£15000 - £100000

Job Description

An exciting opportunity has become available at Starling Bank for a Learning & Development Partner to join the fast growing Talent & Learning team. This role will operate as a Learning & Development Partner to the business. The successful candidate will develop relationships across the business and will establish the L&D needs across both technical and interpersonal learning. The role will work in partnership with the broader T&L team to design and deliver the learning as appropriate.

The role will be London based, and occasional travel to our offices in Cardiff and Southampton will be required.


  • Partner with the business, including QA, to identify and implement learning and development initiatives that will develop and support our teams to meet their business objectives
  • Engage with the L&D Delivery team, and third party suppliers when applicable, to design and deliver suitable solutions
  • Where appropriate, map and analyse capability levels to fully understand the gaps and provide recommendations for solutions
  • Strengthen tracking and reporting of existing and new training, evaluating the impact of training programmes and adjusting accordingly
  • Keep up to date with developments in learning & development by networking, webinars, reading relevant journals and other materials
  • Ensure all training is captured in the Starling Bank LMS and that training records are kept up to date.
  • Working in L&D within a FinTech or Financial Services environment is desirable
  • Design and delivery of training - operational, personal development, soft skills and management & leadership
  • Proven senior stakeholder management experience
  • Managing external providers
  • Working with our LMS, “Access”, is desirable
  • L&D experience in a FS environment
  • Senior stakeholder management
  • Communication, collaboration and partnership skills
  • Project management
  • Supplier management
  • LMS experience (ideally Access)
  • 33 days holiday (including public hols). You’ll also get your birthday on us
  • 16 hours paid volunteering time a year
  • Family friendly leave policies
  • Private Medical Insurance with VitalityHealth
  • We have many varied social groups set up and run by our employees - ForTheWin (a gaming group), Starling FC, book club and many more!
  • Discounts on cinema tickets, restaurants, shopping and train tickets via a Perkbox membership
  • Access to ‘salary sacrifice’ benefits such as Cycle to Work scheme
  • Gym membership options
Full details are available on our site

About Us:

We are a leading digital bank on a mission to disrupt the banking industry. We’ve built an app with smart money management tools to help our customers live a healthier financial life. We also offer groundbreaking B2B banking and payments services.

Since our launch in 2014, we’ve surpassed 2.5 million accounts in total: including 400,000 business accounts for small and medium-sized enterprises (SMEs). Our total deposits, meanwhile, have surpassed £7 billion over the same period.

We’re a fully licensed UK bank, and we have the culture and spirit of a fast-moving, disruptive technology company. We’ve won the Best British Bank award four years running, and now employ more than 1,700 people across our London, Southampton and Cardiff offices.

Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

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