Job Description
Job summary
An exciting opportunity has arisen for an IT Training and Quality Officer to join Digital Services IT Training and Support Team.
We are looking to recruit an enthusiastic and dynamic team player to support the rollout and training of clinical systems across the Health Board.
The successful applicant will need to be self-motivated with the ability to motivate and encourage others. They will support and review processes, working with clinical and clerical staff to ensure the systems add value to staff in order to manage patients effectively and safely.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
As a member of the IT Training & Support Team the post holder will deliver formal and informal training of business critical clinical systems and standard desktop software applications to all levels of staff across the organisation.
They will assist in the creating and updating of training material and support documentation, as directed by the IT Training & Support Manager. The post holder will provide user support and administration across all systems and applications supported by Digital Services.
About us
We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.
There are also apprenticeships, work placementsand volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Date posted
12 March 2023
Pay scheme
Agenda for change
Band
Band 4
Salary
£23,949 to £26,282 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
130-AC111-0323
Job locations
Swansea Bay University Health Board Headquarters
1 Talbot Gate
Port Talbot
SA12 7BR
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Experience
Essential
Essential
Experience
Essential
Essential
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . Additional information
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
Employer details
Employer name
Swansea Bay University Health Board
Address
Swansea Bay University Health Board Headquarters
1 Talbot Gate
Port Talbot
SA12 7BR
An exciting opportunity has arisen for an IT Training and Quality Officer to join Digital Services IT Training and Support Team.
We are looking to recruit an enthusiastic and dynamic team player to support the rollout and training of clinical systems across the Health Board.
The successful applicant will need to be self-motivated with the ability to motivate and encourage others. They will support and review processes, working with clinical and clerical staff to ensure the systems add value to staff in order to manage patients effectively and safely.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
As a member of the IT Training & Support Team the post holder will deliver formal and informal training of business critical clinical systems and standard desktop software applications to all levels of staff across the organisation.
They will assist in the creating and updating of training material and support documentation, as directed by the IT Training & Support Manager. The post holder will provide user support and administration across all systems and applications supported by Digital Services.
About us
We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.
There are also apprenticeships, work placementsand volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Date posted
12 March 2023
Pay scheme
Agenda for change
Band
Band 4
Salary
£23,949 to £26,282 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
130-AC111-0323
Job locations
Swansea Bay University Health Board Headquarters
1 Talbot Gate
Port Talbot
SA12 7BR
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Experience
Essential
- Educated to HND level in a related subject or equivalent experience
- Evidence of continuing professional development education and training.
- Experience of delivering training in patient systems and/or standard desktop applications.
- Experience in a patient administration environment.
- Experience of working as part of a team in an application support environment.
Essential
- Good understanding of clinical and non-clinical information needs and processes.
- Ability to think logically and problem solve.
- Excellent verbal & written communication & presentation skills.
- Ability to deliver training courses on Patient information systems and Desktop applications.
- Ability to work with multidisciplinary teams.
- Be able to prioritise workload and effectively manage competing demands.
Experience
Essential
- Educated to HND level in a related subject or equivalent experience
- Evidence of continuing professional development education and training.
- Experience of delivering training in patient systems and/or standard desktop applications.
- Experience in a patient administration environment.
- Experience of working as part of a team in an application support environment.
Essential
- Good understanding of clinical and non-clinical information needs and processes.
- Ability to think logically and problem solve.
- Excellent verbal & written communication & presentation skills.
- Ability to deliver training courses on Patient information systems and Desktop applications.
- Ability to work with multidisciplinary teams.
- Be able to prioritise workload and effectively manage competing demands.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . Additional information
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
Employer details
Employer name
Swansea Bay University Health Board
Address
Swansea Bay University Health Board Headquarters
1 Talbot Gate
Port Talbot
SA12 7BR
