Job Description
Job summary
The Digital Trainer/Business Change Facilitator will be a skilled and experienced member of the Digital Transformation team, with the ability to perform tasks unsupervised and act as the subject matter expert on various aspects of Digital training, as well as providing guidance on change management within the organisation.
Main duties of the job
- Deliver service specific focused Digital IT application training for staff across SCFT via face-to-face classrooms or remotely via MS Teams to groups or individuals.
- Effectively respond to organisational needs by working with Business Change and Clinical Assurance teams to design high quality training courses and materials.
- Deliver clinical systems training courses to SCFT staff from various service areas of the organisation across Sussex as identified by Digital Transformation projects or as business as usual.
- Provide onsite floor walking and remote support to staff as required.
- Review, develop and maintain all training materials in accordance with approved changes.- Provide advice and follow up support to service users post training.
- Work alongside managers and service leads to identify effective processes within the various healthcare settings to effectively implement chosen clinical systems.
About us
The post holder will report directly to the Systems Training Manager and will be a key member of the Systems Training Team, working closely with the Digital Transformation team, the Education and Training department, and the Trust's HR/Workforce Development teams.
Date posted
12 March 2023
Pay scheme
Agenda for change
Band
Band 5
Salary
Depending on experience £27,055 - £32,934 Per Annum/Pro Rata
Contract
Fixed term
Duration
13 months
Working pattern
Full-time
Reference number
150-SF7896-COR-C
Job locations
Brighton General Hospital
Elm Grove
Brighton
BN2 3EW
Job description
Job responsibilities
The post holder will be expected to work flexibly to meet the needs of the workforce and to personally provide training as and when necessary to individuals and groups.
The post holder may frequently need travel between Trust sites across Sussex and hot desk as appropriate. Job description
Job responsibilities
The post holder will be expected to work flexibly to meet the needs of the workforce and to personally provide training as and when necessary to individuals and groups.
The post holder may frequently need travel between Trust sites across Sussex and hot desk as appropriate.
Person Specification
Qualifications
Essential
Essential
Essential
Essential
Qualifications
Essential
Essential
Essential
Essential
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . Additional information
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
Employer details
Employer name
Sussex Community NHS Foundation Trust
Address
Brighton General Hospital
Elm Grove
Brighton
BN2 3EW
The Digital Trainer/Business Change Facilitator will be a skilled and experienced member of the Digital Transformation team, with the ability to perform tasks unsupervised and act as the subject matter expert on various aspects of Digital training, as well as providing guidance on change management within the organisation.
Main duties of the job
- Deliver service specific focused Digital IT application training for staff across SCFT via face-to-face classrooms or remotely via MS Teams to groups or individuals.
- Effectively respond to organisational needs by working with Business Change and Clinical Assurance teams to design high quality training courses and materials.
- Deliver clinical systems training courses to SCFT staff from various service areas of the organisation across Sussex as identified by Digital Transformation projects or as business as usual.
- Provide onsite floor walking and remote support to staff as required.
- Review, develop and maintain all training materials in accordance with approved changes.- Provide advice and follow up support to service users post training.
- Work alongside managers and service leads to identify effective processes within the various healthcare settings to effectively implement chosen clinical systems.
About us
The post holder will report directly to the Systems Training Manager and will be a key member of the Systems Training Team, working closely with the Digital Transformation team, the Education and Training department, and the Trust's HR/Workforce Development teams.
Date posted
12 March 2023
Pay scheme
Agenda for change
Band
Band 5
Salary
Depending on experience £27,055 - £32,934 Per Annum/Pro Rata
Contract
Fixed term
Duration
13 months
Working pattern
Full-time
Reference number
150-SF7896-COR-C
Job locations
Brighton General Hospital
Elm Grove
Brighton
BN2 3EW
Job description
Job responsibilities
The post holder will be expected to work flexibly to meet the needs of the workforce and to personally provide training as and when necessary to individuals and groups.
The post holder may frequently need travel between Trust sites across Sussex and hot desk as appropriate. Job description
Job responsibilities
The post holder will be expected to work flexibly to meet the needs of the workforce and to personally provide training as and when necessary to individuals and groups.
The post holder may frequently need travel between Trust sites across Sussex and hot desk as appropriate.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent experience
- Recognised qualifications in training and change management or equivalent experience
- PRINCE2 or equivalent experience
- Specialist IT Qualifications or equivalent (e.g. ITIL, ECDL, Microsoft Office specialist, Microsoft Office Master or other relevant qualifications)
Essential
- Significant previous experience in professional IT systems and applications training.
- High level of PC and IT packages - expert in email, Web Browsing and Windows applications including MS Office and the Windows operating system
- Proven track record group training and facilitation skills
- Experience of training groups of learners with variable skill levels, making group dynamics to ensure positive outcomes
- Ability to communicate complex IT clinical systems to colleagues or groups.
- Good understanding of basic NHS clinical systems and how they are used
- Experience of communicating with and engaging with staff during a period of major change
- Experience of using business change techniques and process re-design to improve the effective use of clinical IT systems
Essential
- Ability to design quality IT systems and applications training courses/presentations
- Experience of delivering training courses to individuals and groups.
- Ability to work both independently and interdependently as an effective team member
- Able to problem solve, anticipate future requirements and be proactive in responding to these.
- Ability to prioritise activities and justify the order back to leadership.
- Analytical skills.
- Ability to work under pressure
- Undertaking Training Needs Analysis
- Ability to plan and deliver IT systems and applications training courses.
- Advanced keyboard skills
- Good knowledge of process change management techniques
- Understanding of process mapping
- Good understanding of how IT systems can support staff in delivering benefits
Essential
- Committed to self-development and enthusiastic about acquiring new skills and embracing new technologies.
- Flexibility to travel and work across different sites in Sussex
Qualifications
Essential
- Educated to degree level or equivalent experience
- Recognised qualifications in training and change management or equivalent experience
- PRINCE2 or equivalent experience
- Specialist IT Qualifications or equivalent (e.g. ITIL, ECDL, Microsoft Office specialist, Microsoft Office Master or other relevant qualifications)
Essential
- Significant previous experience in professional IT systems and applications training.
- High level of PC and IT packages - expert in email, Web Browsing and Windows applications including MS Office and the Windows operating system
- Proven track record group training and facilitation skills
- Experience of training groups of learners with variable skill levels, making group dynamics to ensure positive outcomes
- Ability to communicate complex IT clinical systems to colleagues or groups.
- Good understanding of basic NHS clinical systems and how they are used
- Experience of communicating with and engaging with staff during a period of major change
- Experience of using business change techniques and process re-design to improve the effective use of clinical IT systems
Essential
- Ability to design quality IT systems and applications training courses/presentations
- Experience of delivering training courses to individuals and groups.
- Ability to work both independently and interdependently as an effective team member
- Able to problem solve, anticipate future requirements and be proactive in responding to these.
- Ability to prioritise activities and justify the order back to leadership.
- Analytical skills.
- Ability to work under pressure
- Undertaking Training Needs Analysis
- Ability to plan and deliver IT systems and applications training courses.
- Advanced keyboard skills
- Good knowledge of process change management techniques
- Understanding of process mapping
- Good understanding of how IT systems can support staff in delivering benefits
Essential
- Committed to self-development and enthusiastic about acquiring new skills and embracing new technologies.
- Flexibility to travel and work across different sites in Sussex
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . Additional information
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
Employer details
Employer name
Sussex Community NHS Foundation Trust
Address
Brighton General Hospital
Elm Grove
Brighton
BN2 3EW
