Internal Quality Assurer

ITEC North East
North East

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Job Description

Would you, thrive in the responsibility of overseeing the quality standards upheld on apprenticeship programmes and short course provision?

If you answered yes to the above – please see details below for this rewarding opportunity:

This organisation is looking for an experienced Internal Quality Assurer (IQA) who will support the delivery of apprenticeship programmes and short course provision to ensure that Learning Coaches/Tutors are working to the highest of standards. Meeting all the requirements for their learners to successfully achieve their programme qualifications.

A good understanding of awarding bodies and Ofsted EIF are required as well as standard sessions in CPD. Experience within IT & Business Administration would be an advantage. Whilst this role is predominantly an office based role, there will be a requirement to travel to locations within the North East.

The role will involve: -

· Undertaking regular CPD sessions and record it using company relevant documents.

· Visit delivery staff in workplaces to conduct quality assurance checks and provide advice and suggestion for improvement where necessary.

· Work with teaching staff to ensure learners complete their learning on time.

· Carry out compliance checks on learner reviews and other vital documentation relating to the learner journey.

· Ensure that quality cycles are followed.

· Contribute to the company self-assessment process.

· Participate in audits and deep dive’s as required.

· Review support provided to learners with an EHCP to work with teams to ensure learners receive the best possible experience.

· Work with key stakeholders to monitor learner progress and intervene where there is cause for concern.

· Ensure paperwork is completed on time & accurately.

· Carry out customer service calls to learners and employers to gain feedback on the quality of education they receive.

· Provide teaching staff with recorded support based on their training needs.

· Carry out observations of teaching, learning and assessment as required and keep tracking systems updated.

· Ensure observation development plan tasks are completed accurately & on time.

· Chair standardisation meetings and take minutes.

· Ensure that staff complete standardisation surveys following meetings and review the data to improve their experience for next time.

· Check learner, parent/carer, local authority, and employer surveys, share success and make recommendations of how improvements can be made.

· Attend External Quality Assurance (EQA) visits as required and follow up on any actions and recommendations to achieve/maintain Direct Claim Status Additional Information.

· Support with the development of quality resources to ensure currency in learning opportunities and techniques.

This is a great opportunity for the right candidate to join a progressive organisation who support their staff and embrace potential.

Job Types: Full-time, Apprenticeship

Salary: £28,000.00 per year


  • Company pension


  • Monday to Friday

Work Location: In person

Reference ID: Itec

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