Head of Sales & Marketing

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Job Description

About us

Umbrella Training is an award-winning training provider, established over 10 years ago. We have cornered the 5-star luxury hotel market in London, with clients such as the Savoy, Dorchester, Maybourne Group, and the Rosewood choosing us as their preferred training provider and have develop partnerships with other hotel, restaurant & catering groups nationally. Apprenticeships is at the core of what we do, and our client base is the hospitality industry. Positive learner experience is critical to customer success..

We are looking for an experienced Head of Sales & Marketing to add value to our growth activities by identifying new commercial opportunities and managing marketing efforts. You will keep abreast of trends and market conditions to provide strategic advice to upper management. An excellent sales peson and creative market thinker you will have an entrepreneurial mindset and great leadership skills. The ideal candidate will also be a creative strategist with excellent organisational abilities. You will also need to be willing to commute to London to visit our amazing clients.

The goal is to promote and expand the company’s commercial and apprenticeship activity that will generate revenues and lead to sustainable growth.

Responsibilities:

Developing and implementing commercial strategies according to company goals and objectives aiming to accelerate growth
Conducting market research and analysis to create detailed business plans on commercial opportunities (expansion, business development etc.)
Understanding the requirements of existing customers to ensure their needs are being met and we are adding value
Develop and implement commercial and ESFA funded strategies according to company goals and objectives aiming to accelerate growth
Conduct market research and analysis to create detailed business plans on commercial and apprenticeship opportunities (expansion, business development etc.)
Act to acquire new customers and manage client relationships (new and existing)
Collaborate with and coordinate diverse teams (marketing, sales, customer service etc.)
Build and maintain profitable partnerships with key stakeholders
Monitor performance of commercial and activities using key metrics and prepare reports for senior management
Assist in setting financial targets and budget development and monitoring
To facilitate and manage all ESF/AEB/GLA projects in line with required outcomes outlined in the programme sheets.

Requirements:

Willingness to travel, mainly to London
Proven experience in sales and/or marketing and managing relationships with key clients
In-depth understanding of market research methods and analysis
Solid knowledge of performance reporting and financial/budgeting processes
Commercial awareness partnered with a strategic mindset
Excellent organisational and leadership skills
Outstanding communication and interpersonal abilities
Understanding of ESFA funding rules and the landscape of apprenticeships (Desirable)
The flexibility to be hands on and operative due to the size of our business.

Personal Qualities: