Head of Learning Credentials

£15000 - £100000

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Job Description

We are Multiverse, a tech scaleup with a social mission. We're creating a diverse group of future leaders by building an outstanding alternative to university and corporate training, through the power of professional apprenticeships.

We're one of the fastest-growing businesses in Europe and rapidly expanding in North America, working with over 500 clients including McKinsey & Co, Morgan Stanley, Verizon and Visa. In June 2022, we broke the EdTech funding record (again!) by announcing our $220m Series D, making Multiverse the UK's first ever EdTech unicorn.

Join us on our journey to democratising access to the best careers and learning opportunities.


The Opportunity:

Our approach to learning has 3 key pillars:

  • Applied - it's not the knowledge you have but what you can do with it that matters
  • Personalized - every apprentice reaches the same destination but in a unique way
  • Valuable - completing a Multiverse apprenticeship has recognized, real-world valuable

The Head of Learning Credentials is a key leadership role driving the perceived and understood value of Multiverse's powerful apprenticeship programs.

Reports to the Vice President of Learning


As Head of Learning Credentials, you own the strategy and execution of our higher education, credits and degree models; industry, digital credentials and other end-of program awards; operating models to allow and encourage apprentices to return to Multiverse for successive programs; and creating an end-of-program experience that is perceived as special, prestigious and worthwhile. You are accountable for both clients and apprentices perceiving the completion of a Multiverse apprenticeship as highly valuable. Your work will accelerate adoption of our programs in the market and influence clients and apprentices to choose Multiverse programs. This is a global role overseeing responsibilities across the US and UK.

The ideal candidate will be strategic and fast-paced, turning evidence-backed ideas into reality with velocity on the ground. You will be an exceptional representative of Multiverse externally and internally and build strong partnerships to deliver.

In this role you will:

  • Oversee the work to generate, propose and execute options for how we should approach higher education (bachelor's degrees, credits, transcripts, etc.) in the US
  • Lead any new application or registration processes to expand our role or powers related to end-of-program awards
  • Leverage and adapt regulations, policies and processes for higher education (e.g. BAs) to support our goals
  • Recommend and ensure the successful implementation of our strategy around industry certifications, digital credentials and other program awards
  • Represent or provide recommendations from Multiverse to relevant policy makers and influencers
  • Provide expertise on higher education and Multiverse credential value to influence and support teams across the organization
  • Oversee implementation of operational models to maximize apprentice opportunities and apprentice/client desire to enrol on additional Multiverse programs; design and implement models that work at scale
  • Design and implement, in collaboration with other teams, end-of-program experiences that reinforce the value of the apprenticeship and the Multiverse award

To be a successful candidate you will have ...

  • Leadership experience - effective management of teams and influence of others, including excellence collaboration and communication skills
  • Experience disrupting or improving education systems
  • Hustle - experience working in a fast-paced environment, a tendency to roll up your sleeves and continuously iterate, and passion for achieving the seemingly impossible
  • Evidence of rapid promotion, expanded responsibilities and/or team growth
  • Extreme ownership - you'll succeed in an ambiguous environment and proactively do what's needed to surpass your goals
  • Strong analytical and critical thinking skills
  • Humility - a hunger to learn and constantly improve
  • Passionate for our mission - a deep personal connection to this work

You will be a senior leader in the Learning Team and part of Multiverse's key team determining the present and future of our products and learning. A team player will thrive in our highly collaborative, connected and supportive team.


  • Time off - 27 days holiday, plus 7 additional days off: 1 life event day, 2 volunteer days and 4 company-wide wellbeing days
  • Health & wellbeing - private medical Insurance with Bupa, a medical cashback scheme, life insurance, and access to Spill - all in one mental health support
  • Hybrid working - weekly visits to the London office
  • Equity - every Multiverse employee has ownership in the business through equity options
  • Team fun - weekly socials and regular offsite events

Our commitment to Diversity, Equity and Inclusion

We're an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change.

Right to work

Do you have the right to work in the UK? Unfortunately, at this time we cannot offer sponsorship for this role and we cannot consider overseas applications.


All posts in Multiverse involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.