Global Learning Experience Design Manager

Boston Consulting Group
£15000 - £100000

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Job Description


Design best-in-class learning experiences for live classroom, virtual live and on-demand learning leveraging user centric design and digital technologies. You'll work with stakeholders, SME and users to determine the best learning solution. Conduct needs analyses to find the best learning solution for the user leveraging best in class external material as well as creating proprietary inhouse learning solutions. Iteratively prototype and test learning solutions to ensure they deliver value. Present benefits and drawbacks of learning solutions to stakeholders and convince them of the best option for the learners and the business. Collaborate and network with learning experience designers, vendors, IT teams, live training teams and end users across the firm.

You will have the unique opportunity to work with BCG's thought leaders and help to transform our proprietary knowledge into best-in-class and innovative learning experiences for self-paced learning and virtual and live training sessions.


Learning design
  • Designing learning and supporting development of engaging and immersive, multi modal learning, including but not limited to live classroom, virtual live, on-demand, interactive multimedia, learning in the workflow, etc.
  • Creating multi-day learning interactions that tie into the larger curriculum
  • Conducting and using user research and audience analysis to develop learner centric solutions
  • Partnering with non-L&D teams to identify the skills and performance outcomes needed
  • Reviewing and curating content based on user and learning needs
  • Partnering with vendors to drive them to an outcome and ensure the solutions meet the needs of the learners
  • Partnering with training teams, SMEs, other internal stakeholders to assess training needs and selecting the most appropriate process, structure, technology, and delivery formats depending on learning goals
Stakeholder management
  • Performing successfully in a fast-paced, intellectually intense, service-oriented environment
  • Working successfully within a complex matrix structured organization is essential; experience doing so virtually is strongly preferred
  • Convincing and driving alignment between stakeholders, including senior stakeholders, with your confident and competent demeanour
  • Explaining L&D best practices and rational to stakeholders
Project management
  • Working with stakeholders to create a scope of work and designing and developing effective training solutions and programs according to BCG's goals
  • Managing timelines and deliverables, experience using agile and lean principles would be preferred
  • Engaging and partnering with vendors and EdTech companies


  • Bachelor's or Masters Degree, ideally in education or digital technology
  • Minimum 5 years’ experience in instructional design, learning technology and user experience
  • Experience in live and live virtual classroom design, leveraging technology to enhance the experience
  • Experience in one of the eModule publishing software such as Rise, Captivate, Adapt
  • Experience with at least one leading Learning Experience Platform (LXP)
  • Knowledge of Agile and user centric design principles
  • Strong project management skills and knowledge of Slack, MS Teams, Trello, Jira, Smartsheet would be a plus
  • Experience working with remote international teams
  • Excellent English language oral and written communication skills required


BCG’s HR team works to attract, develop, excite, deploy, and retain the best people in the market. Those in human resources jobs manage the life cycle of all BCG employees—from hiring top talent and developing their skills to rewarding their contributions and supporting career progression and mobility.

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