Job Description
Introduction
SymphonyAI is looking for a Head of Global L&D to design, develop and deliver training programs to support the Company’s strategy while implementing effective learning solutions. You will help facilitate learning opportunities for team members to acquire knowledge, skills, and competences while upskilling across all levels of the organization. The successful candidate will be instrumental in the launch & implementation of a new LMS together with managing the effective evaluation and communication of the success of initiatives.
Job Description
Responsibilities:
Who We Are
SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 2,500 talented leaders, data scientists, and other professionals across over 20 countries.
SymphonyAI is looking for a Head of Global L&D to design, develop and deliver training programs to support the Company’s strategy while implementing effective learning solutions. You will help facilitate learning opportunities for team members to acquire knowledge, skills, and competences while upskilling across all levels of the organization. The successful candidate will be instrumental in the launch & implementation of a new LMS together with managing the effective evaluation and communication of the success of initiatives.
Job Description
Responsibilities:
- Working with key stakeholders to design and implement learning and development plan, ensuring this meets employee needs and business strategy.
- Develop the core training curriculum for the year ahead in line with strategic training priorities, creating a continuous feedback loop to the Leadership Team.
- Work with the HR Team, supporting the growth and development of their teams and working collaboratively to build consistent learning solutions across the business.
- Manage the launch of new LMS, working closely with external and internal stakeholders to ensure successful implementation and roll out.
- Create an engaging and motivational culture of learning consistent with the SymphonyAI mission and culture.
- Develop learning and development programmes across all levels of leadership and management.
- Carry out learning needs assessment to ensure all learning and development activity is captured, recommending solutions were appropriate.
- Alongside the HR Business Partners, play an integral role in the onboarding path of new employees – providing company and product knowledge as well as engaging a self-led learning mindset from the start of their employee journey.
- Coordinate with the Information Security & HR teams to implement and enforce all required compliance trainings across the business.
- Measure and report on effectiveness of training delivered to the executive team.
- Experience building and owning a global L&D strategy
- Proven working experience in instructional design and with L&D programmes
- Experience implementing, launching and optimizing an LMS
- Involvement in developing and implementing Leadership programmes
- Excellent communication and influencing skills
- Knowledge of learning theories and instructional design models
- Strong stakeholder management skills with experience of working with C-Suite executives
- Lifelong learner, demonstrating flexibility, resilience and innovative thinking
- Empathy and emotional intelligence
Who We Are
SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 2,500 talented leaders, data scientists, and other professionals across over 20 countries.
