Client Relationship Manager

West Midlands
£15000 - £100000

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Job Description

Birmingham (hybrid working)

Are you a highly experienced ambitious client account / relationship manager that strives in fast paced environments?

Do you want to help many of the world’s leading companies to build their tech and digital capabilities?

Do you love generating new business and building relationships with clients?

If yes, then apply now and help companies and learners get the tech skills they need to meet the future head on!

As Client Relationship Manager you will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.

About The Role

Your primary focus is to develop new and grow existing customer/partner relationships to deliver against specific, measurable targets.


Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by telephone and email in order to maximise long-term sales

Prospect for new customers/partners whilst maintaining and growing your existing customer/partner base

Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities

Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements

Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets

Deliver high levels of customer service that lead to long-term commercial relationships

Develop an in-depth understanding/knowledge of your product offering to ensure accurate positioning within the defined market space

Uncover revenue opportunities through thorough exploration of client’s problem/needs

About You

Ability to recognise buying signals and use influencing skills to create opportunities

Persuasive verbal and written communication style, good presentation skills

Demonstrable understanding of how to manage, prioritise, plan and execute your workload effectively

Ability to understand customer/partner requirements, solve problems or close opportunities and only escalate when required

Ability to work independently in a high-pressured environment whilst maintaining a professional approach

Ability to plan future sales opportunities/pipeline


What We'll Do For You!

You may have noticed we’ve not stated the salary for this Client Relationship Manager position. We’re currently working on creating more transparent salary bands across QA, so rest assured, our salaries are competitive and will be discussed as part of the recruitment process. We’re offering you uncapped commission along with our strong benefits package; 27 days holiday plus ability to purchase 5 more days, 3 days a year fully paid training

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