Business Support Officer - Operations

Role: Business Support Officer

Team: Operations

Package: Pension, Unlimited leave, Flexible working

Location: Remote working with occasional travel to London

Working Hours: 3 days per week

Salary: £22,000 - £25,000 (pro-rata) depending on experience

About Corndel:

Corndel is a unique, multi award-winning UK management and technology training provider that focuses on delivering the highest quality programmes throughout an employee’s career. We partner with some of the UK’s largest and most exciting businesses to help drive organisational and personal performance through transformational learning.

Our vision is to shape a world where everyone is empowered to be their professional best. We are one of the fastest growing companies in the UK and provide a great platform for proactive and motivated individuals to take the next exciting step in their career. You will be joining an organisation with a fun, entrepreneurial and supportive environment, providing fulfilling work and an open, informal culture.

The role:

We are looking to recruit a Business Support Officer with exceptional talent to join our rapidly growing business. We are looking for someone who wants to make a difference and who is used to working hard and achieving personal success.

You will be a highly motivated self-starter accustomed to using good administrative practices and skills. You will be able to demonstrate good administrative skills and be familiar with using office applications whilst being able to balance multiple objectives and priorities in order to support your team.

Responsibilities include:

• Diary Management as required for the team.
• Set up and manage administrative files on SharePoint for the team.
• Support in the preparation of reports using Monday.com, PowerBI, Excel, Microsoft Forms and PowerPoint.
• Help co-ordinate internal and external staff events including issue of calendar invitations, venue/room booking, circulating agenda, taking meeting minutes and circulation of actions.
• Co-ordination of metrics for key reports and reviews e.g. audit results.
• Distribute regular exception reports to the operational team.
• Create purchase orders.
• Provide administrative assistance to the Operational Management and Leadership Team in enabling learners to complete qualifications e.g. sending out laptops, processing reasonable adjustment requests etc.
• Manage administrative email requests from learners, including ID queries and password resets for SkillsForward and CenturyTech.
• Support with employee engagement activities including arranging reward and recognition gifts, social activities etc.
• Administration of CenturyTech registrations and Highfield updates.
• Coordination of Skills for Business Assessments, inductions, and revision workshops.
• Setting up and managing operational pages on the intranet
• Updating and tracking Operational Staff CPD activities to support in ongoing learning and development of the Operational Team
• Assisting in the scheduling of induction training for all new Operational staff

About You:

• You’re an enthusiastic self-starter – keen to help transform the way organisations develop their people.
• You value inclusivity, being supportive and respectful of others.
• You are open to change and take a collaborative approach to challenges.
• You strive for excellence and have high expectations of yourself and others.
• You operate with integrity, trust and professionalism and empower others to do so.

Experience and Skills:

Essential:

• A confident user of IT including Microsoft programmes (Excel, Word, PowerPoint, Forms) and online platforms such as Teams and Zoom.
• Have excellent organisational skills. Ability to prioritise workload and meet deadlines.
• Excellent interpersonal communication skills. Be a good communicator who listens well, can explain things clearly and presents information in a simple and coherent way.
• Professional manner.
• Good attention to detail with a “get things right first” approach.
• Good at partnership working and being part of a team with the same goal and outlook.
• A natural completer finisher, with thoroughness and accuracy.
• Committed to their own personal development within Corndel, and continuously improve and develop their practice.
• Willingness to work as part of a team and also between the different teams within Corndel.
• Proactive and able to use own initiative with a willingness to take on responsibility.

Why join Corndel?

• We're committed to having a fully inclusive, welcoming and safe culture and always striving to improve.
• We provide an environment that is truly flexible and supportive, somewhere you will have autonomy over your role.
• We're a leader in our field, with quality and excellence at the heart of what we do.

As part of our commitment to create an inclusive workplace where all colleagues can be their true selves, excel in their roles and progress in their careers, we recognise the importance of embracing the diversity in the working population and making Corndel a fully accessible employer.

As Corndel is a Disability Confident Employer, we make sure that a fair and proportionate number of disabled applicants who meet the minimum criteria for a job will be offered an interview. If you would like to be considered under this scheme, when submitting your application, please select the appropriate option to let us know that you have a disability. Please note this does not mean that all disabled people are entitled to an interview, in some recruitment situations such as peak times, we might need to limit the overall numbers of interviews we offer.

If you have a disability that might affect any stage of the recruitment process, please let us know about any help or reasonable adjustments you need before any interview or assessment. We’ll work with you to make sure any appropriate support is in place and make the application process a more positive experience.

Corndel is committed to safeguarding and safer recruitment practices, and will undertake pre-employment checks on the successful candidate, including Enhanced DBS Disclosure and a Barred List Check.

For more information contact esther.anthony@corndel.com

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