Resource Planning Manager

Permanent Full-Time role

Location: London Gatwick Airport

Hours: Monday-Friday 09.00-17.00

Pay: £44,638.55 annual pay

Are you looking for a new and exciting role? Join our team at London Gatwick Airport as a Resource Planning Manager, playing a crucial role to lead and coordinate short- and mid-range workforce planning at Gatwick, ensuring forecasted demand is translated into efficient, deliverable staffing plans. Working closely with the Operational Excellence team, who provide demand forecasts, the role is responsible for adapting these into practical, demand-led resourcing solutions that reflect real-time operational needs.

About The Role

As a Resource Planning Manager, you will be responsible for:

Workforce plans and rosters consistently deliver the right level of coverage across all locations, aligned to demand, service standards, and compliance requirements.Rostering approach maximises productivity and minimises over/understaffing through effective use of core hours, shift design, and workforce availability.Overtime and short-term resourcing are proactively managed to maintain service while controlling cost.Short-term planning is agile and responsive, enabling the operation to adapt quickly to changing conditions.Planning decisions are informed by accurate data and insight, driving continuous improvement in performance and efficiency.

Why Join Us?

Annual leave entitlement of 25 daysLifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme. Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses. Health and Wellbeing – Life assurance scheme, access to mental health support specialistsAccess to an Online GP for you and your dependents. Financial support Discounts on hundreds of retail sitesCycle to Work scheme

What We Are Looking For

Proven experience in workforce or resource planning within a fast-paced, operational environmentStrong understanding of rostering, scheduling, and workforce optimisationExperience managing overtime planning and cost controlConfident working with forecasted demand and translating this into practical staffing plansIntermediate Microsoft Excel skills (essential), with the ability to manage and analyse workforce dataExperience producing reports and insights to support decision-makingGood understanding of working time regulations, compliance, and operational constraintsAnalytical and solution-focusedStrong communicator

Interested? Apply now and let your career take off!

Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability

Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.

Internal Applicants

At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenges

If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.

Please note that successful internal applicants will be appointed on the terms and conditions applicable for this role and as detailed above, current terms and conditions will not apply.

Apply Now

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Location

Gatwick

Room 327, Concorde House, Crawley, Surrey, UK, RH6 0DW

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Resource Planning Manager – Gatwick