Prospective staff must be held to a higher standard of behaviour and accountability than members of the public, and that therefore their right to privacy can be fettered in certain circumstances. This is to ensure that members of the police are fully aware and accountable for the unique powers entrusted to them and the standards of professional behaviour they swear to uphold.

We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you.

The Role & Key Responsibilities

An exciting opportunity has arisen to join the National Ballistics Intelligence Service based in Birmingham as a Business Support Assistant

The National Ballistics Intelligence Service (NABIS) is a National agency hosted by West Midlands Police and based at Ridgepoint House in Birmingham.

NABIS operates as a national Policing Capability supporting every police force across the UK. Through its national network, fast‑time intelligence capabilities, and proactive partnerships, NABIS provides the UK with an integrated, evidence‑based approach to tackling gun crime, protecting communities, supporting investigations, and informing policy.

As a key member of the team, you will routinely communicate with a significant number of internal and external partners and stakeholders by managing the administration across NABIS

From your first day with us you will be part of a policing family making a real difference.

The Key Responsibilities involve

Provision of administrative support to the unit; enabling the efficient and effective operation of NABIS

To support National and local governance meetings with logistics minute taking and actions management

To support NABIS activities by providing a central point of contact for purchasing requests including ammunition, forensic equipment, stationary and uniform orders

To process travel bookings and hotel arrangements for NABIS staff travelling both nationally and internationally, including insurance requirements and expenses.

To maintain NABIS records, on equipment, facilities and asset management,

Skills & Experience

Experience of entering/inputting data onto relevant information systems displaying attention to detail and ensuring that records and other entries are recorded in a timely and accurate manner.

Administrative experience and the ability to multi-task to deliver a quality service

Proficient in the use of Microsoft applications including Outlook, PowerPoint, Excel, and Word to fulfil role requirements.

You will be required to have contact with colleagues nationally, in policing and a range of law enforcement agencies and professional bodies and be expected to represent the service in a professional and helpful manner and assist in the delivery of effective and efficient administrative support.

Proficient in all Microsoft applications including Outlook, PowerPoint, Excel, and Word to fulfil role requirements.

Work effectively in a team to achieve shared objectives, demonstrating awareness of individual differences and providing support as required.

Qualifications Required:

GCSE or equivalent English (Grade C/4 or above) essential

GCSE or equivalent Maths (Grade C/4 or above) essential

As an apprentice West Midlands Police will train you and you will undertake a Level 3 Business Administrator Apprenticeship which will include:

Fully recognised apprenticeship qualification - Level 3 Business Administrator

On-the-job competency training

Training will be delivered online with occasional site visits by a vocational skills coach to assess you in the workplace.

This is an 18-month apprenticeship programme with a 21-month contract of employment.

Upon successful completion of the apprenticeship, you will be able to apply for a permanent position is there is one available, but there is no guarantee

Vetting: Successful applicants will be required to pass Management Vetting and Counter Terrorism Clearance scrutiny prior to commencing their role, this will include a full background & financial disclosure as part of the vetting process.

Interviews: TBC

Hours and location: 8-4 (36.5 hours), Ridgepoint House B8 2RU

West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a ‘Disability Confident Interview Scheme’ - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview.

It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants.

“Diversity and Inclusion Vision: Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities”

West Midlands

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Business Support Assistant - Apprenticeship (NABIS)