Lead Internal Quality Assurer (IQA) Jobs in London Area, United Kingdom at Versende Ltd

Title: Lead Internal Quality Assurer (IQA)

Company: Versende Ltd

Location: London Area, United Kingdom

Lead Internal Quality Assurer (IQA) | Hybrid London | £45,000

We're working with a leading, Ofqual-accredited apprenticeship assessment organisation to recruit a Lead Internal Quality Assurer (IQA). Part of the UK's leading digital venture builder, this ambitious, technology-enabled business puts the apprentice at the heart of everything it does, working in collaboration with training providers, employers, and apprentices to ensure they're prepared for real-world success.

About the role

Reporting to the Head of Internal Quality Assurance, the Lead IQA plays a critical role in safeguarding the quality, consistency, and integrity of apprenticeship assessment delivery. You'll ensure all assessment decisions are valid, reliable, and aligned to both assessment plans and Ofqual regulatory requirements.

Acting as the central point of control for internal quality assurance, you'll design and deliver a risk-based sampling strategy, drive assessor standardisation, and provide oversight of quality performance across all programmes. The role combines hands-on quality assurance with strategic ownership of quality frameworks, keeping the organisation audit-ready while continuously improving delivery standards.

Working cross-functionally with Delivery, Product, and Compliance teams, you'll help shape how quality is embedded across the organisation, moving beyond assurance into proactive quality improvement and risk mitigation. This includes supporting assessment reform activity and ensuring quality approaches evolve alongside changes in regulation and delivery models.

It's well-suited to someone highly detail-oriented, comfortable in a regulated environment, and motivated by the chance to influence and improve assessment quality at scale within a fast-growing business.

Key responsibilities

Own the design and execution of the IQA framework, ensuring all assessment activity meets Ofqual requirements and internal quality standards
Conduct risk-based sampling of assessment decisions to verify outcomes are valid, reliable, and consistent across standards
Drive assessor standardisation, ensuring assessors interpret assessment plans consistently and apply marking criteria accurately
Assure compliance with Ofqual and EPA regulations, identifying and mitigating risks to compliance or public confidence
Maintain end-to-end visibility of quality performance across standards, identifying trends, risks, and areas requiring intervention
Lead feedback, coaching, and performance improvement for assessors following sampling activity
Produce clear, data-driven reports on quality performance for SMT and governance forums, highlighting risks, root causes, and actionable improvements
Collaborate with Product, Delivery, and Compliance teams to keep assessment design, delivery, and quality assurance aligned and improving
Support assessment reform and continuous improvement in line with regulatory change and the platform roadmap
Maintain audit readiness, ensuring documentation, sampling records, and decision trails are robust, accessible, and ready for EQA and regulatory review

Essential requirements

Recent experience as an IQA, Lead Assessor, or Senior Assessor within apprenticeship assessment or regulated assessment
Strong understanding of apprenticeship assessment plans
Strong understanding of grading and standardisation principles
Experience of a BRAG risk-based sampling approach
Ability to provide clear, evidence-based feedback that is both technically accurate and development-focused
Confident professional judgement and willingness to challenge where necessary
High standards of written communication and record-keeping
Understanding of the Data Analyst L4 apprenticeship or a higher-level data standard

Desirable requirements

Experience working with apprenticeship providers and apprenticeship assessment organisations
Familiarity with Ofqual terminology and expectations
Experience supporting or responding to assessors, skills coaches, or trainers
Experience across digital/technical apprenticeship standards

Skills and attributes

Adaptable and responsive to regulatory changes
Collaborative approach with internal teams and external partners
Strong organisational skills
Able to work consistently to agreed standard operating procedures
Commitment to maintaining high standards of assessment integrity and quality

Interested? Get in touch.

Versende Ltd

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Lead Internal Quality Assurer (IQA)