Course: Business Administration Apprentice (Level 3)

Duration: Fixed Term – 18 months

Location: University of Suffolk Ipswich campus, IP4 1QJ (flexible working)

Wage: £23,557 per annum

Hours: 37 hours per week

Start date: by negotiation

Summary:University of Suffolk are pleased to offer this Level 3 Apprenticeship opportunity within the School of Nursing, Midwifery, and Public Health and the School of Allied Health Sciences.

We are seeking an enthusiastic individual, who is self-motivated, flexible and reliable, has good organisational skills and time management. You should also be willing to learn, undertake training and follow instructions, and most importantly be committed to this apprenticeship opportunity.

Work: You will be enrolled on a Level 3 Business Administration apprenticeship which will enable you to develop your skills and knowledge and gain more administration experience in a workplace setting.

What you’ll do at work:This role will require you to work independently and as part of a team and will involve developing, implementing, maintaining and improving administrative services. You will interact with internal and external people by telephone, face-to-face, emails and digital platforms, whilst delivering a high standard of customer service. The postholder will also be required to input data, create reports, handle confidential information.

Training: An apprenticeship includes regular training with a college or other training provider. At least 20% of your working hours will be spent training or studying.

Training plan: You will complete your training at the workplace. The training provider will visit you in the workplace

College / training provider:Suffolk New College

Essential qualifications: GCSE Grade C/4 or equivalent in English and Maths, or Functional Skills L2

Let us know about any other qualifications you have, as we may be able to adjust the apprenticeship to reflect what you already know.

Skills:

Communication skills
IT skills
Administration skills
Attention to detail
Organisation skills
Customer service / care skills
Problem solving skills
Team working
Creative / innovative

About the company:University of Suffolk is all about transformation – transforming individuals, our community, our region and beyond. Our vision is that by 2030 we will be recognised as an empowering force for individual and community growth and development. We will be recognised for the major contribution we make to the health and wellbeing of the people in our region and acknowledged for lasting social and sustainable economic transformation.

Our students are at the centre of our mission and ethos. We are proud of our tradition of attracting a diverse student body and producing high-quality graduates.

Company benefits:

Annual leave entitlement is 25 days per annum, plus bank holidays and University of Suffolk closure days*, and one day of paid birthday (subject to service conditions) *Includes ‘close down’ period between Christmas and New Year – a period of time where no staff are required to work
USS pension scheme
Agile and Flexible working
Discounts at a number of amenities around the University, including coffee shops, restaurants, and gym membership
Employee Assistance Programme (EAP) service which is open to staff and their immediate family members.

After the apprenticeship: Upon successful completion of the apprenticeship you would be offered a permanent role, progressing into an establish administration team within the schools.

If you think that this is the role for you, and you meet the entry requirements, we would love to hear from you.

Ask a question: For an informal discussion about the role, please contact: Annabelle Hughes, Business and Contracts Manager: a.hughes2@uos.ac.uk

Closing date: Friday 11 April 2025

Interview date: Wednesday 23 April 2025

Please see the Job Application Guidance to support your application.

Please be aware that this post is not eligible for visa sponsorship.

We are a values driven organisation, committed to ensuring we remain a beacon for aspiration and achievement, while providing a great environment to work and study. We are committed to promoting a diverse and inclusive community and we encourage applications from under-represented groups.

We believe sustainability is fundamental to our culture and our business as usual working practice, and are commitment to the United Nations Sustainable Development Goals (SDGs), whilst actively addressing resource usage and climate and biodiversity degradation. We are seeking passionate individuals who share this commitment, aligning with our strategic initiatives and procedures to drive positive change and contribute to a more sustainable future.

University of Suffolk

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Business Administrator Apprenticeship