Company Overview . Who we are

Trinity Claims is a claims management company based in Tonbridge, that designs and delivers claims strategies to meet the needs of our partners. Our team consists of talented professionals with a proven track record in leading and delivering change in insurance companies. We have a leadership team dedicated to growing the business, with a family feel and a welcoming culture who are all focused on delivering the best services for our customers.

We are looking for a highly motivated Learning Design professional, who will be responsible for the design, development, production and maintenance of a wide range of learning solutions.

Role Overview. Why Join us

Elevate the quality of our in-house eLearning and instructor-led training material to ensure that they are designed to an exceptionally high standard.

With your creative flair for learning design the goal is to refine the design and content of our learning solutions so that they provide engaging content that resonates with our colleagues.

Share best practices and support other team members in developing their proficiency in learning

Key Responsibilities & Accountabilities - What you will do:

Confidently engage with different stakeholders/SMEs across the business, gathering the relevant information to design and produce exceptional learning material
Create a broad range of impactful learning solutions including: eLearning, PDFs, presentations, audio recording, videos, animations, assessments, interactive activities (e.g. simulations/ scenarios)
To configure and test e-Learning on the Learning Management System
Establish and maintain robust quality assurance processes for all materials, to ensure that our solutions are both accurate, and version-controlled
Drive forward multiple projects simultaneously and at pace, planning workload, time and commitments effectively.

Person Specification

Experience & Knowledge

Experience within a compliance-orientated industry – such as the insurance industry.
Experience of designing training content - both for trainer-led delivery and eLearning

Skills & Abilities

A broad range of demonstrable experience in learning design (the ability to ‘design for how people learn,’ and to create designs that make learning stick)!
Exceptional writing skills; spelling, grammar, flow and engagement.
Brilliant visual presentation skills; awareness on layout, gamification, branding and the rules of visual impact.
Strong and varied digital authoring skills (ideally in Articulate Rise/Storyline)
Prior experience of managing content and the learner journey within an LMS (e.g. 360 Learning)
Good levels of using all Microsoft Office applications within O365; OneDrive, Word, PowerPoint, Excel and Publisher.

Personality & Motivation

A high level of professionalism and personal integrity.
You are a positive and highly motivated individual who takes pride in the value of the content you put together, as well as its visual presentation.

In return, we can offer you:

Basic Salary £32-34,000 (DOE), as well as market leading benefits.

25 days Annual leave plus statutory holidays.

Rewards:

On-site gym
Free on-site parking
Free on-site breakfast bar
Complimentary on-site snacks and soft drinks
Discretionary performance related bonus
Life insurance cover
Enhanced company pension scheme
Cycle to Work Scheme
Employee of the month & employee of the year awards
Refer a Friend scheme
An extra day’s holiday for your birthday
Paid volunteering/charity day a year
Support in your development and wellbeing, including an Employee Assistance Program (EAP)
Eye test vouchers
Training and development opportunities at all levels through Trinity Academy and Apprenticeship programs
Social events

Application deadline: this position will remain open until we have found the right person for the job.

We kindly request that no agencies contact us regarding this position. Speculative CVs will not be accepted.

Trinity Claims is an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of your gender, age, race, disability, ethnic background, religion or belief, sexual orientation, gender reassignment, marital status, or pregnancy and maternity.

Trinity Claims

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Trinity Claims | Learning Designer