Senior Data Coach

up to £45k Permanent Full Time Monday to Friday 37.5 hours per week plus Cohort Success Bonus and Progression Bonus

Hybrid / Remote with induction and monthly meets at Head Quarters Darlington, Durham, North East

As an Ofsted Outstanding provider of apprenticeships within the IT, Tech, and Digital sector, our client aim to make a difference to every learner and inspire them to succeed. Their mission drives everything they do, including ambitious growth plans, continued product innovation, and enhancing customer experiences to create life-changing opportunities and shape the Tech & Digital talent of the future. If our clients mission and this opportunity resonates with you, we want to hear from you!

This organisation is dedicated to fostering a thriving work environment and has been recognised as a "Sunday Times Top 100 Best Places to Work" 2024. Look at what they offer:

Our clients Benefits

They are passionate about you, your well-being, your performance, your development, and your overall experience. Here are some amazing benefits that you can look forward to:

Fantastic progressions opportunities
Full training and ongoing support from our in-house enablement team
Fun environment with exciting social events
Early finish every Friday
25+ days annual leave (this increases to 30 days with length of service)
Never work weekends or Bank Holidays
Full office shutdown between Christmas and New Year’s Day
Additional Life Event holiday every year
Free access to mental health support through SPILL
Local discounted gym membership
Enhanced maternity and paternity scheme (2 years service)
Monthly Head Office Visits

What’s the job?

As an Senior Data Coach, you’ll use your experience, industry knowledge and the understanding of our apprenticeship programmes, learner journey and ways of working, to provide outstanding personal and professional guidance to our apprentices. With robust support and training, you’ll be responsible for providing a first-class learning experience to help develop, encourage and motivate your learners to achieve their full potential both personally and professionally. You will motivate and influence your own caseload of learners towards the successful and timely achievement of their apprenticeship, by developing their skills, knowledge and behaviours through a range of training days, workshops and quarterly reviews.

Role Responsibilities (include but not limited to):

To support Level 3 and Level 4 learners to build their portfolio of evidence in preparation for their end point assessment
Manage a caseload of up to 42 learners through their apprenticeship by developing their skills, knowledge and behaviours through a range of training days, workshops and quarterly reviews
To facilitate the delivery of technical workshops and personal development microteaches throughout the duration of the apprenticeship
Evaluate and maintain high-quality standards of our apprenticeship programs, adhering to service and awarding body procedures. Collaborate with your IQA to ensure minimal rework and high accuracy.
Establish and nurture strong relationships with learners, employers, and internal stakeholders, creating a supportive and collaborative learning environment.
Track learner progress through 1:1 and group sessions using our SMART online classroom. Ensure regular contact to meet agreed milestones and manage off-the-job hours effectively.
Effectively manage personal training plans to ensure our learners achieve timely
Attend standardisation meetings as required by quality assurance and share learner progress
Maintain accurate data management records and documentation, ensuring delivery and paperwork is compliant at all times
Maintain and update knowledge, skills and occupational competence as required by the awarding body
Support the growth of our apprenticeship provision

Essential Skills and Experience:

Specific work experience in a full time Data Analysis role OR a qualification in Data Analysis
Excellent written and verbal communication skills, with the ability to build rapport and understanding with each learner.
Strong organizational skills and attention to detail, with the ability to manage multiple tasks efficiently.
Flexible and able to work well under pressure, with a thorough and logical approach to problem-solving.
Confident using a range of IT systems and databases.

Desirable Skills and Experience:
Knowledge of the apprenticeship sector and standards
Hold relevant teaching qualification (PGCE, PCET, AET) and / or have previous experience in the digital or apprenticeship sector

To find out more about the Senior Data Coach role Hybrid/Remote please email your cv to

Tina Lacey Recruitment is a specialist recruitment agency dedicated to the skills, training and employability sectors nationwide. We are committed to giving full free pre-interview advice and guidance right throughout the interview process.

Tina Lacey Recruitment

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Senior Data Coach