Job Title: Trainer

Division: Operations

Team: Human Resources – Organisational Capability

Salary: National (Edinburgh and Leeds) ranging from £43,300 to £57,766 and London from £46,400 to £61,800 (salary offered will be based on skills and experience)

This role is graded as: Senior Associate - Corporate

Your recruitment contact is Benjamin via benjamin.paulon@fca.org.uk. Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.

About the FCA and team

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services. The Organisational Capability team sits at the heart of the FCA’s People Strategy, aligning our work with the organisation’s strategic priorities. We design and deliver learning experiences that build sustainable capabilities enabling colleagues to thrive in their current roles and prepare for future challenges. We foster a culture of open knowledge sharing, value expertise at every level, and make learning accessible and relevant. Our goal is to ensure every colleague has a positive development experience throughout their career journey.

Role responsibilities

Deliver core curriculum and regulatory skills training that improves colleagues’ capability and supports consistent, high‑quality learning across the organisation
Review and enhance training materials to ensure accuracy and alignment with learning outcomes, improving the relevance and effectiveness of each programme
Collaborate with curriculum owners and business sponsors to refine learning content, ensuring it reflects organisational needs and regulatory priorities
Provide subject matter knowledge to shape facilitated learning experiences, raising the standard of design and supporting impactful knowledge transfer
Gather and interpret learner feedback to inform continuous improvements, enhancing engagement and overall learning outcomes
Contribute to organisational capability initiatives that improve services and increase the impact of professional development across the organisation
Coach and mentor fellow trainers to build collective delivery capability and consistent delivery, supporting a culture of continuous improvement

Skills required

Minimum: Demonstrated ability to deliver engaging and effective learning in both classroom and virtual environments
Proficient communicator, facilitator, coach and presenter, experienced in engaging stakeholders throughout the organisational hierarchy
Essential: Demonstrated experience delivering training within the financial services industry
Ability to demonstrate professional excellence and bring content to life through credible, real-world examples
Experience designing and facilitating training for diverse audiences, including senior stakeholders
Effective at building relationships with subject matter experts and stakeholders
Clear and effective verbal and written communicator who can interact constructively with colleagues across the organisation
Willingness to adjust to evolving requirements and maintain performance
Collaborative mindset and ability to demonstrate organisational values

Benefits

25 days annual leave plus bank holidays
Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors)
Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
Private healthcare with Bupa, income protection, and 24/7 Employee Assistance
35 hours of paid volunteering annually
A flexible benefits scheme designed around your lifestyle

For a full list of our benefits, and our recruitment process as a whole visit our benefits page.

Our values & culture

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation. If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support. We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.

Disability Confident: our hiring approach

We’re proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes, we may progress applicants whose experience most closely matches the role’s key requirements.

Useful information and timeline

Advert Closing: 11:59pm on Sunday 8th March
CV Review/Shortlist: Tuesday 10th March
Interviews: w/c 16th March

Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.

At the FCA, we’re creating a fair and more resilient financial system. We’re establishing more transparent relationships between financial services and their customers, building trust in financial markets and protecting vulnerable consumers. Click here to learn more about the FCA.

The Financial Conduct Authority

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