Job Title: Pastoral Support Officer

Actual Annual Salary: £27,362 - £29,850 (Based on hours and weeks worked)

Full Time Equivalent Salary: £31,954 - £34,860 (CLF Grade D) Based on full time hours, all year round.

Contract Type: Permanent

Hours: 37 hours per week - Full Time, Term Time Only plus Inset days

Provisional Start Date: As soon as possible

An opportunity to promote students’ welfare, engagement and achievement, helping them to overcome barriers to learning and secure a positive school experience.

Tewkesbury Academy is seeking a committed and resilient Pastoral Support Officer to join the academy team. This role plays a central part in promoting and safeguarding students’ welfare and personal development, supporting high expectations for behaviour, attendance and achievement across key student groups.

As a Pastoral Support Officer, you will be a key point of contact for a defined cohort of students and their families. You will monitor and track students’ welfare, attendance, punctuality and behaviour, working closely with pastoral leaders, teaching staff and external agencies to provide timely and effective intervention. You will help to create a supportive and inclusive environment in which students feel safe, valued and able to achieve their individual potential.

You will contribute to the delivery of targeted pastoral support, mentoring and small‑group interventions, supporting students both within and beyond the classroom. You will also play an active role in managing challenging situations, supporting behaviour management and responding appropriately to safeguarding and child protection concerns in line with academy procedures.

About the role

You will:

Act as a key point of contact for a designated cohort of students, supporting their welfare, behaviour, attendance and overall school experience.
Establish effective relationships with students on a one‑to‑one and group basis, supporting their social and emotional wellbeing through structured interventions.
Monitor attendance, punctuality and behaviour, implementing appropriate interventions in line with academy policies and pastoral procedures.
Support the consistent application of the academy behaviour policy and respond to pastoral and safeguarding concerns sensitively and professionally.
Work closely with colleagues, parents/carers and external agencies to improve student outcomes and remove barriers to learning.
Contribute to the monitoring, recording and analysis of student welfare, behaviour and engagement using academy systems.
Deliver mentoring, intervention and support for small groups of students, both within and outside the classroom.
Deputise for the Pastoral Support Lead where required.
Undertake home visits in line with academy policy to support safeguarding and attendance concerns.
Manage sensitive situations and confidential information accurately and professionally.

About you

You will be:

Passionate about working with children and young people and committed to improving students’ life chances.
Emotionally resilient, calm and able to work effectively under pressure.
A confident and skilled relationship‑builder, able to work effectively with students, families, colleagues and external professionals.
A clear, sensitive and professional communicator in both written and verbal contexts.
Committed to equality, diversity, safeguarding and the wellbeing of all students.
Willing to work flexibly, including attending meetings, interventions and activities beyond the school day where required.

You will have:

Successful experience of working in a school or similar setting with responsibility for student welfare and raising achievement.
Experience of liaising with external agencies and contributing to meetings that support student outcomes.
A good understanding of safeguarding within an educational setting and the ability to respond appropriately to concerns.
Knowledge of inclusion, raising achievement and current issues in student support.
The ability to manage information accurately and securely using paper‑based and electronic systems, including management information systems.
A full driving licence and access to a vehicle, or willingness to meet the travel requirements of the role.

Applicants are advised to refer to the full requirements of the role in the attached job description and person specification, prior to submitting an application.

About Tewkesbury Academy:

Tewkesbury Academy is an exciting place to learn and work within Gloucestershire with a student body of more than 1,000 and upwards of 150 colleagues. We serve the distinctive town of Tewkesbury and surrounding villages, with its renowned historical, musical and ecological festivals each year.

The sense of community and connectedness is strong at the academy, as is support from the wider business community, and this is reflected in the plethora of personal development opportunities at the school.

Being ready, respectful and responsible is a key tenet of life at Tewkesbury Academy, where we provide a calm and supportive environment and expect commitment and hard work from students and staff alike to ensure that they feel supported and challenged to produce their best.

Why work at CLF?

We are a diverse and inclusive community of 36 academies across five cluster regions in the South West that is committed to excellence and making a positive impact. Our people bring unique perspectives, but we’re all driven by a shared moral purpose and a passion for making a positive impact, whether in a teaching, leadership or support role. We’re proud to foster a culture where everyone can thrive, feel valued, and make a meaningful difference to the lives of others.

We are an equal opportunity employer and proud to serve a diverse student population and our communities. We strongly believe that representation matters and so encourage applications from underrepresented and global majority groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.

We aim to remove any barriers to employment, ensuring everyone can compete on equal terms. Job share, part-time and flexible working opportunities will be considered

What we can offer you:

Access to a generous pension through the Local Government Pension Scheme (LGPS).
Generous annual leave.
A comprehensive induction and ongoing commitment to wellbeing and career progression, through a range of training, apprenticeships and in-role/wider-trust development opportunities.
Well-being support through an Employee Assistance Programme.
Health benefits, including wellness sessions, gym discounts, and flu jabs.
A range of generous family leave options, including above industry average occupational maternity pay.
Additional benefits like cycle to work scheme, on-site parking plus many more!

Recruitment timeline:

Closing Date: 15 March 2026 @11.59pm
Shortlisting date: 16 March 2026
Interviews: Week commencing 23 March 2026

We welcome visits from potential candidates. If you would like to arrange a school visit prior to the closing date, please contact the academy/site directly to arrange a suitable appointment.

As part of our commitment to Keeping Children Safe in Education (KCSIE), we do not accept CVs, a full education and employment history must be provided through our application form.

We reserve the right to close this vacancy early, should we receive a high level of interest in the role. Therefore, candidates are advised to apply at their earliest convenience to avoid missing out.

As a Disability Confident Committed Employer, we are dedicated to equity and inclusion and commit to interviewing applicants with a disability who meet the essential criteria. We aim to provide an inclusive and accessible recruitment process, and support employees throughout their employment. If you have a disability, are neurodivergent, or require any adjustments to support you through the application or interview process please let us know how we can assist.

Tewkesbury Academy

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Pastoral Support Officer