At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate. We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area. And we have huge ambitions. Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with Wildlife Trusts, National Parks and local partners to help ensure a better future for generations to come. So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.

Are you looking for an opportunity to deliver positive impacts for our colleagues?

We currently have an opportunity for an experienced People Management Trainer to join our People & Culture Directorate on a 12 month fixed term contract. Base location can be Exeter/Bristol or Redhills. This role requires considerable travel across the Pennon Group with potential for overnight stays. You will receive a competitive salary between £45,000 - £50,000 plus excellent benefits package.

About the role:

Reporting to the Inclusion and Employee Relations Lead, the People Management Trainer will be responsible for designing, developing, and delivering a comprehensive training programme for line managers to enhance their employee relations (ER) capabilities.
The People Management Trainer will help build confidence and capability among our line managers to create a respectful, fair, and people-centred working environments.
In this pivotal role, they will lead the design, development, and delivery of an engaging and forward-thinking training programme that strengthens our approach to employee relations (ER).
They will help managers understand evolving support structures, navigate complex ER matters with empathy and clarity, and actively contribute to a positive and inclusive employee experience.
This is a 12-month fixed-term contract or secondment opportunity, ideal for someone passionate about people management, ER and inclusive leadership

What you will be doing:

Design and deliver a forward-thinking internal training programme
Create inclusive, accessible, and engaging learning content
Facilitate interactive, in-person training experiences
Develop and maintain a suite of practical learning resources
Track and evaluate training reach and impact
Partner with colleagues across People Services, IT, Communications, and operational teams
Champion a culture of continuous learning, curiosity, and capability-building

What we are looking for:

Exceptional communication and facilitation skills, with the ability to connect with, engage, and inspire diverse audiences
Strong organisational and project management capabilities
Proven ability to design and deliver inclusive, accessible learning content
Collaborative stakeholder engagement skills, with confidence in working alongside both internal colleagues and external partners to co-create solutions.
Skilled at translating complex employee relations topics into real-world, values-aligned learning that supports managers in leading with fairness and empathy.
Experience working in changeable environments, ideally supporting teams through organisational transformation
Strong understanding of Employee Relations legislation, practices, employment law and policies.
Full UK Driving Licence essential.

What's in it for you:

We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing support and development for a long-term career with us. We’re one of the largest companies in the South West and are proud to have been awarded Investors in People recognition.
In return, we offer an excellent range of benefits including:

Generous holiday allowance plus bank holidays, with an option to buy / sell leave offering you extra flexibility
Take up to 26 weeks’ additional maternity leave
A company car or cash for car allowance
A company bonus
Private Medical Insurance
Competitive Contributory Pension
Invest in Pennon through our employee Sharesave scheme
Shared parental leave
Look after your wellbeing through our Champion Health support platform
Enjoy free eye tests and discounts on frames and lenses at Specsavers
Enjoy access to thousands of deals and discounts on supermarkets, online retailer, travel, eating out, cinema, gyms and more through Perkbox

Closing Date: 16th May 2025

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are: Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on. Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future - Embrace change. Drive Progress. Own the challenge.

South West Water

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People Management Trainer