Job Description

We are looking for someone who is commercially aware, proactive and highly organised, with the ability to manage multiple priorities within a fast paced operational environment.

Responsibilities

Manage the day-to-day operation of the FRG Training Academy
Coordinate and schedule internal and external training courses
Manage course bookings, delegates, joining instructions and training logistics
Ensure all course materials, presentations, learner packs and assessments are prepared, maintained and compliant
Liaise with trainers and awarding bodies to coordinate course delivery
Support the commercial growth of the academy as a revenue stream, including maximising course utilisation and identifying opportunities for expansion
Promote training services internally and externally
Monitor training performance, profitability and utilisation, producing regular reports and recommendations
Ensure training records, certifications and compliance documentation are accurately maintained
Support audits, accreditation requirements and awarding body standards
Support mobilisation and client specific training requirements where required
Drive continuous improvement within the academy and wider training function

Qualifications

Previous experience within a Training Manager, Training Coordinator, L&D Operations or Academy Management role
Experience managing training operations, scheduling or learning administration
Strong organisational and administrative capability
Experience coordinating accredited or compliance based training programmes
Commercial awareness and the ability to support revenue growth
Excellent stakeholder management and communication skills
Experience using LMS platforms and training systems
Strong attention to detail and compliance standards
Experience within security, facilities management or similar operational sectors would be advantageous
Knowledge of SIA training environments or accredited learning programmes would be beneficial

What We Offer

Opportunity to shape and grow an expanding Training Academy
A varied and commercially focused role within a growing national business
Supportive and collaborative working environment
Professional development opportunities
Competitive salary and benefits package

If you are someone who enjoys building structure, driving standards and developing training operations within a commercial environment, we would love to hear from you.

First Response Group (FRG) is one of the UK's leading security, risk management and facilities management providers, delivering services nationwide across a diverse portfolio of clients and sectors.

As part of our continued growth, we are looking to appoint a commercially minded and highly organised Training Manager to oversee the day to day management and development of the FRG Training Academy.

This is not a trainer position. Instead, the role is focused on managing the operational, commercial and administrative delivery of the academy ensuring courses are planned, compliant, commercially successful and professionally delivered both internally and externally.

The successful candidate will play a key role in developing the academy as a revenue generating function.

First Response Group is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together.

First Response Group is committed to encouraging equality, diversity and inclusion across our workforce and whilst also supporting the training and compliance needs of the wider business, eliminating unlawful discrimination. We are a Living Wage Foundation Recognised Service Provider, accredited to the Inclusive Employers Standard, a Disability Confident Committed employer and a signatory of the Armed Forces Covenant.

Securitas UK

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