We are seeking an enthusiastic and dedicated Management Assessor to join our vibrant team.

The successful candidate will play a crucial role in evaluating the performance, skills, and potential of learners, providing detailed feedback, and helping them achieve their goals of growth and success.

The assessor role involves assessing and supporting learners who are undertaking Levels 4 and 5 Higher Apprenticeships in Leadership and Management, which includes support to achieve the Essential Skill qualification in Digital Literacy.

Successful applicants will have experience working within a leadership and/or managerial role. The ability to lead on projects is highly desirable. While a qualification in assessment practice is not essential, a willingness to work towards achieving this on appointment is essential.

This position is home (field) based however, as travel is expected to visit learners in the workplace, the ability to travel is essential. Caseload areas will be allocated based on the successful applicant's geographical location. This is usually within an approximate 50-mile radius however, this may be exceeded from time to time.

Salary: £30,000 to £31,000 per annum, depending on skills, PLUS a Welsh-speaking uplift depending on verbal and written skills.

Additional Benefits: Laptop, mobile phone, generous holiday package, contributory pension scheme, UK Healthcare package and more.

Base: Field-based (home-based).

Hours: Full-time (37 hours per week), although reduced hours will be considered.

Closing Date: Thursday, 19th March 2026.

Application process: Complete the standard application form found below and submit it with your CV

Portal reserves the right to close vacancies sooner if enough suitable applications are received. We encourage early applications for consideration of this post.

Applicants will receive a communication progressing their application to the next stage within 2 weeks after the closing date. Should this not be received, applicants can assume their application has not been successful on this occasion.

Role Summary

To support an active caseload of up to 37 learners to achieve all required framework components through a mentoring, facilitative approach in a timely and efficient manner.

To provide an excellent level of customer service to all learners, mentors, employers and other relevant stakeholders.

Actively engage with learners on a fortnightly basis to review progress, assess and feedback on learner work and plan assessment activities.

Work in conjunction with WBL Team Leader to plan and attend monthly caseload management review meetings.

Ensure work practices and performance conforms to Welsh Government, Lead Provider and company specification.

Embrace Continuous Professional Development in order to develop leadership management knowledge and competence by research and involvement in learning and development opportunities.

Positively engage with Portal Training’s Quality Assurance department to ensure outstanding delivery standards and support company evaluative activities.

Regularly and positively engage with Portal’s WBL Team Leader to ensure excellent attainment and timely achievement outcomes are achieved and Portal conform to Welsh Government conformance expectations.

Delivery & Teaching and Learning

Deliver Induction sessions to provide an overview of the Framework which includes ILM level 3, 4 or 5 Diploma in Leadership and Management and Essential Skills controlled tasks and assessments in Application of Number, Communication and Digital Literacy.
Support learners to progress through the learning journey through effective assessment planning, feedback and regular learner interaction.
Provide constructive feedback to learners on an ongoing basis to ensure learners progress through their programme in a timely manner and to ensure clarity and understanding for all parties.
Communicate progress and achievement of learner to the mentor and/or employer consistently throughout the programme.
Collaborate and communicate with ES IQA to ensure all ES Controlled Tasks and Confirmatory Tests are conducted in a professional manner.
Ensure that WEST initial assessments are referred to in order to identify areas of development for Numeracy, Literacy and Digital Literacy.
Ensure timely completion of Essential Skills qualifications in Communication, Application of Number and Digital Literacy.
Complete Individual Assessment and Learning Plans (IALP) with all learners to ensure effective and appropriate support is provided throughout the learner journey and progress is recorded.
Complete reviews monthly ensuring that the learner and mentor confirm that they are aware of the progress being made and they are clear on the work being planned in the timescales agreed.
Ensure learner work is assessed to ensure IQA sampling can be carried out at Formative, Ongoing and Summative stage.
Share knowledge, skills and experience to develop learners understanding and competence in their chosen qualification area.
Allow the learner to reflect on teaching and learning activities to show meaningful understanding.
Positively impact the learner and their organisation by applying learning to practice.

Performance and Conformance

Support and effectively engage with learners to achieve attainment rates of 80%.
Ensure learners complete on or before their expected end date achieving a minimum timely achievement rate of 80%.
Report any learner concerns to the WBL Team Leader.
Complete reviews with learners monthly (maximum every 45 days) ensuring compliance to Welsh Government Programme Specification, Lead Provider expectations and internal practices.
Maintain regular contact with suspended learners ensuring that the WBL Team Leader is kept up to date and all communication and evidence is recorded in the events tab on Vision.
Engage with Portals Conformance Manager to conduct any auditing activities.
Ensure that suspended learners are brought back on or before their expected return date or suitable action is taken.
Complete all Welsh Government documentation to an excellent standard.

Quality Assurance

Compulsory attendance to all standardisation meetings to ensure effective and consistent assessment decisions.
Positively engage with the IQA Team to ensure accurate assessment decisions.
Complete all IQA action points by the agreed date.
Provide any information requested by Quality Manager and Compliance Manager in preparation for any visits from Awarding Organisations, ESTYN or lead provider audits.
Maintain positive, effective working relationships with your IQA and the wider Quality Team to ensure continuous improvement in relation to the quality of the delivery of all qualifications.
To adhere to the Code of Professional Conduct and Practice for Registrants with the Education Workforce Council at all times.
To maintain the Professional Standards for Work Based Learning Practitioners in Wales regardless of delivery area.
Strive to achieve a risk rating of 25% for all qualifications delivered.
Adhere to all role responsibilities set out in the QA handbook.

Learner and Employer Engagement

Communicate regularly and professionally with learners and employers to maintain good relationships and engagement in the learning process.
Develop links with customers to promote new business as appropriate.
Act as a conduit between employers and Portal ensuring that all business leads are referred to the appropriate team member.

General Duties

Update job knowledge by participating in educational opportunities; reading trade publications and attending networking events.
Take part in any project work deemed necessary by Portal Training’s senior management team.
Fully engage with and adhere to Portal Training’s company values.
Embrace Portal Training’s strategies, polices and processes.
Ensure that all your practices adhere to information security policies, procedures and legislation.
Work as a team to ensure continuous quality improvements supporting the company’s journey to excellence.
Keep outlook calendars up to date at all times.

Key Responsibilities: The above duties are not an exhaustive list and should be viewed as guidance. Your line manager or Portal’s Senior Management team may ask that you take part in additional duties in order to fully utilise your experience, skills and knowledge.

Person Specification:

Personal Qualities

Demonstrates excellent time management and the ability to prioritise effectively.
Highly organised, with strong attention to detail.
Assertive when required, with the confidence to challenge constructively.
Able to engage, motivate, and communicate effectively with diverse groups of people.
Shows high emotional intelligence, adapting approach to meet individual needs.
Possesses strong self-awareness and reflects practice to support continuous improvement.

Essential Experience and Skills

NVQ/VRQ Level 5 Leadership and Management qualification or equivalent experience.
A good level of Maths and English.

Desirable Experience and Skills

Ability to lead on projects and/or holds Project Management qualifications.
Assessor qualification. E.g. TAQA, A1 or equivalent or willingness to work towards.
V1 or alternative recognised internal quality assurance qualification.
Mentoring or Advice and Guidance qualification.
Experience of working with different electronic platforms such as Learning Assistant, One File or Moodle.
Fluent Welsh speaker.

Portal Training

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