About this Role
This role in the school is to assist in the maintenance of the school’s IT networks and systems to ensure that they are effective in supporting teaching, learning and administration.
Job Details
Hours of Work: 37 Hours Per Week, All Year Round
Position Type: Permanent
Line Manager: Senior IT Technician
Location: based at Northallerton / Trust - with occasional travel
Travel Required: Some
The salary is dependent on current qualifications and experience, please see the attached job description for more information.
About the Role
We are seeking a skilled and customer-focused IT Technician to join our Trust IT team, supporting a busy secondary school environment. You will act as the first point of contact for IT support at your home site (Northallerton School & Sixth Form College), ensuring staff and students benefit from reliable, secure, and effective ICT systems that support teaching, learning, and administration.
This is an excellent opportunity for an experienced technician who enjoys problem-solving, working with a wide range of technologies, and making a real difference in an educational setting.
Key Responsibilities
• Provide first-line and on-site IT support with a strong focus on customer service
• Maintain and develop IT networks, servers, devices, and audio-visual equipment
• Support Microsoft 365, Teams, Google Workspace, Windows, Apple and -Chromebook environments
• Troubleshoot and repair PCs, laptops, tablets, printers, and AV equipment
• Support Trust-wide IT projects and the delivery of the IT strategy
• Maintain ICT infrastructure including networks, wireless systems, telephony, CCTV and access control
• Log, prioritise and resolve IT support requests in line with agreed procedures
• Ensure high standards of cyber security, GDPR compliance, filtering and safeguarding systems
• Support backup systems, antivirus monitoring and business continuity arrangements
• Manage user accounts, access tokens, devices and ICT assets
• Work with external suppliers and contractors where required
• Support effective use of digital technologies in teaching and learning
What we're looking for:
Essential:
• Strong technical knowledge across Windows 10/11, Microsoft 365, Teams and Google Workspace
• Experience supporting and troubleshooting a wide range of IT systems and devices
• Excellent communication skills with the ability to support users of varying technical ability
• A proactive, flexible and professional approach to work
• Ability to work to deadlines and manage competing priorities
• Recognised IT qualification, apprenticeship, or industry certification (or equivalent experience)
Desirable:
• Experience working in an education or multi-site environment
• Knowledge of servers (Windows Server 2019/2022), Hyper-V and backup systems
• Experience with web filtering, safeguarding and monitoring tools
• Project support or leadership experience
• Further professional development or higher-level IT qualifications
Why join us?

Be part of a supportive and forward-thinking Trust IT team
Work with a wide range of modern technologies
Opportunities for professional development and progression
Make a meaningful impact supporting staff, students and safeguarding

For an informal chat about the role please contact Mr J Rushton, Trust IT Manager, on jrushton@arete.uk or 01748 901340
About the Trust
Areté Learning Trust currently has 11 schools and educates over 7,000 young people in and around North Yorkshire from ages 2-18. Our learners are at the heart of everything we do.
At Areté Learning Trust we work together and collaborate to ensure that all of our learners and our staff team have the chance to reach their potential.
Our Trust is committed to promoting:

Health, happiness and wellbeing
A safe, disciplined and supportive environment
A love of learning through a passionate and committed approach
High standards and expectations
Integrity, kindness and good manners
Respect for individuality and difference
Collaborative working to secure excellence

To realise our aspiration for every child to be the best they can be, we need to ensure that as a Trust we are ‘Striving for Excellence’.
Why work for us?
We want everyone who works within ALT to feel valued and see how their work fits into the bigger picture.
We seek employees who are prepared to take personal responsibility and constantly challenge the norm to improve performance.
In return, we are committed to providing an empowering and supportive learning environment for all staff.
Areté Learning Trust is committed to being the ‘Employer of Choice’.
Essentially this means that we want our schools and our central team to be great places to work. We want our staff development opportunities to be first class and we want to enable staff who are ambitious to grow their careers with us. To give our learners the best education and opportunities we are committed to recruiting and retaining the very best people in all areas of our organisation.
Regardless of role, we seek staff who:

Have high expectations of themselves and the people they work with.
Are committed to our Trust values.
Show initiative and are responsive to change.
Have strong interpersonal skills with the ability to inspire and motivate others.
Are creative in their approach to problem solving.
Are able to influence effectively, whatever their role.
Are team players.

We welcome applications from all backgrounds; for more information, please refer to our recruitment and selection policy statement https://www.arete.uk/careers
If you are ready for the next step in your career and you feel that your skill set makes you a good fit for this very exciting opportunity, then we look forward to receiving your application.
Application Process
Please complete the online application form to apply for this role. All candidates are advised to refer to the job description and person specification before making an application. You should use the information supplied with in the Job Description & Person Specification to make the best of your application by identifying some specific pieces of work you may have undertaken in any of these areas. Your application may be viewed in regard to some or all of the skill specific areas over the course of the selection process. Applications via agencies will not be considered.
Interviews will take place as soon as possible after the closing date.
The Areté Learning Trust is committed to safeguarding and protecting our children and young people and expects all staff and volunteers to share this commitment. All posts are subject to a safer recruitment process which includes enhanced criminal records and barring checks, scrutiny of employment history, robust referencing and other vetting checks.
Our safeguarding system is underpinned by a range of policies and procedures which encourage and promote safe working practice across the Trust. On joining you will be required to undergo continuous professional development to maintain safe working practice and to safeguard our children and young people.

Northallerton School & Sixth Form College

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