Programme Trainer (London) Location: Hybrid role contracted to our London Hub with significant travel within London expected Duration: Permanent, Full Time (Part Time also considered) Reports to: London Manager Salary: £32,480 FTE per annum

Candidate Pack

1. Letter from CEO A personal message from our Chief Executive Officer.

2. Who are MyBnk? An introduction to our organisation, its mission, and values.

3. Our Programme A quick guide of our suite of programmes.

4. Impact and Delivery A overview of our impact during 2022/23.

5. Equality, Diversity & Inclusion Our commitment to fostering an inclusive workplace.

6. Overall Purpose of the Role Understand the broader objectives and significance of your position.

7. Key Responsibilities The main duties and expectations associated with your role.

8. Person Specification The skills, qualities, experience and attributes expected for the role.

9. Benefits An overview of our benefits package.

10. How to Apply Step by step guide on the application process and what to expect.

Contents

Dear Candidate,

Programme and Delivery Directorate Fundraising and Communications Directorate Finance and Operations Directorate People and Culture Directorate

In 2024, we launched our new strategy ‘Money: A Language for Life’, which will guide us through to 2027 as we continue expanding our reach and impact.

You will be joining a great team of people who are motivated to help level the playing field for young people and adults.

We encourage people of all backgrounds to apply for roles at MyBnk. If there are any reasonable adjustments that need to be made to ensure the interview process is accessible for you, then please let us know.

Good luck with your application and I look forward to meeting you!

Leon Ward

Thank you so much for your interest in MyBnk.

MyBnk is a financial education charity dedicated to creating a financially fluent population. We believe that financial literacy should be considered a right for all because the language of money is the language of life.

Everyone needs to be able to manage their money. Yet almost two-thirds of young adults do not recall receiving an financial education at all, and 53 per cent are worried that they will never be financially secure. Poor financial literacy is central to many problems people face today, including rising mental health issues, homelessness and unemployment.

MyBnk aims to bridge this gap, working with over 50,000 young people and adults across the UK every year, delivering expert-led, high-impact financial education programmes on topics such as saving, debt and student finance. We want to bring the language of finance to life so that everyone can navigate their money with confidence, no matter where they started.

We have four Directorates that support the organisation:

Letter from our CEO

Who are MyBnk?

Our Vision:

Our Mission:

A financially fluent population.

We bring the language of finance to life so that everyone can navigate their money with confidence, no matter where they start.

We are a dynamic team dedicated to empowering people with the skills, knowledge, and confidence to take control of their financial futures and thrive. Through engaging and impactful financial education programmes, we equip individuals with essential money management skills - from budgeting and saving to investing.

At MyBnk, our strength lies in our people. Across the UK, from all four nations, our team is united by a shared passion for financial inclusion. Whether you’re based in England, Scotland, Wales, or Northern Ireland, you’ll be part of a creative, forward- thinking group that values innovation, inclusivity, and collaboration.

If you want to join a team where you can make a meaningful difference, while growing personally and professionally, MyBnk could be the perfect place for you.

Our Programmes

Our expert-led programmes aim to give adults in vulnerable circumstances 'survival' money skills and knowledge that they can implement immediately in their transition into independent living

School aged children and young people

Our expert-led school age programmes aim to build financial capability at key transitional moments, addressing mindsets, attitudes and behaviours to help young

people form an understanding of the wider world of money.

16- 18 year oldsPrimary Secondary

Young adults

Impact & Delivery

Our work across the UK MyBnk continues to expand nationally, reaching people in all four UK nations.

Learn more about our work and our impact in our 2023-24 Impact Report:

MyBnk is committed to equality, effective diversity management, and fostering an inclusive workplace culture.

Supported by leadership from our senior leadership team (SLT), all of whom have received inclusive leadership training, we are on a journey to realise our commitment through the development of a comprehensive EDI Strategy and Plan in 2025. This will include an organisation-wide EDI survey, EDI and unconscious bias awareness training, a staff voice forum, and continued Board-level engagement.

We have begun integrating EDI principles into our people practices, initially focusing on recruitment, selection, and other key areas, while using insights from staff surveys to inform our ongoing efforts. MyBnk is committed to embedding fairness and inclusivity throughout all aspects of our work and we are taking an evidence-based approach to our EDI strategy, with the aim of improving and evolving our practices.

Our Values:

1.Young at heart, serious in intent.

2. Stories are the best means of education.

3. We live in the real world.

Equality, Diversity & Inclusion

Overall purpose of the role:

To deliver a range of dynamic and engaging financial education programmes to young people, young adults, and professionals in a variety of settings.

Part of our Programmes and Delivery Directorate, our Trainers love working with our programme participants, they’re the front line of our work, representing MyBnk’s exceptional programme quality in a range of settings.

This trainer role is likely to work with both children and adults across our programme suite. This delivery role will require significant travel to our delivery locations across the area to deliver face-to-face and sessions to varying groups of learners. Occasional virtual sessions will also need to be delivered. All delivery related travel is covered by a London TfL travel card, covered by MyBnk.

We are really proud of the quality of trainers we hire at MyBnk; we have a good mix of people including former primary and secondary teachers and youth workers. You will be joining an excellent team in London who know their stuff, so there will be ample opportunity for you to learn and to feedback on where our programmes might improve. You do not need to already be an existing expert on financial education; we will teach you everything you need to know.

Key responsibilities: Programme Delivery

Deliver MyBnk’s suite of programmes in a variety of settings to support the delivery of our business plan and the Programmes and Delivery Directorate’s Delivery Plan. Deliver to the MyBnk education and accreditation framework ensuring young people have an excellent shot at achieving the programme accreditation. Adapting your delivery to meet the needs and learning requirements of diverse learners – often thinking on your feet and adapting to what is happening in the room. Completion of all MyBnk processes that surround our delivery work. Investing your time into your own development by learning from your colleagues and finessing your delivery craft. This will include participating in our internal training offer.

Programme Development Using your insight and experience to help support changes to our current programmes in a structured and thoughtful way, for example through developing content. Support MyBnk in engaging with young people to help develop our programmes as we move the organisation into a co-creation mindset. Take ownership of programme adaptation and development considering the differing needs of delivery across the country and allowing diversity of thought to thrive. Support MyBnk in innovating into new programme areas that help deliver our mission.

External Relations Build relationships with delivery partners across your patch. Proactively identify new opportunities where we can deliver our programmes or grow our work in a different way. Initial focus on our courses catering to vulnerable young adults. Be the best ambassador for our work to all external stakeholders including young people, delivery partners, politicians, funders, the press, the wider education community, local authorities and so on.

Working across MyBnk

Work with colleagues across the country as we continue to develop and grow the organisation. Contribute to areas of the organisation that are ‘outside’ your immediate focus acting as trusted counsel to those in roles or teams that are different to yours. Embed yourself into the organisation – recognising that our strategy and business plan are yours to deliver and that our culture is shaped with you and by you. Comply with all MyBnk management processes – helping us to help you do the best job you can.

You will need a fluent command of English and the right to work in the UK.

As with all roles at MyBnk this job description outlines the key responsibilities and requirements of the role. It is not an exhaustive list of tasks that need to be completed and MyBnk reserves the right to amend the job description as both the role and the organisation evolve.

Naturally, the nature of our work means there will occasionally be a need to work outside of our core hours for which TOIL will be provided.

Person specification

We want to ensure that our staff represent the young people they support so they can provide meaningful, authentic education opportunities. We therefore encourage applications from those with lived experience of disadvantage. MyBnk will not discriminate, ensuring that each candidate is assessed only in accordance with ability to perform the role.

You do not need to be an expert in financial education. We will provide all the training you need. There are also opportunities to undertake formal accredited training.

You will need to show:

Experience Demonstrate experience of delivering education, training and/or other outreach work. Demonstrate experience of working with young people and/or adults including at risk or vulnerable adults. Demonstrate a high level of understanding of the contexts that diverse young people are navigating. Demonstrate experience of contributing to curriculum development, design, evaluation, or deployment (just one of these is fine!). Demonstrate experience of your own commitment to learning and development.

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Skills and Abilities A confident and engaging delivery style. Ability to adapt your delivery style to a range of contexts and learner stages and to support some learners to achieve accreditation. A skilled networker who has an eye for opportunities – spotting areas of potential growth for MyBnk. A good relationship builder and maintainer, to both create and foster relationships with delivery partners/host organisations. Able to work independently and autonomously within the boundaries set by MyBnk and your manager. Proficiency with Microsoft products and an experience of (or willing to learn) a CRM system (MyBnk uses Salesforce).

Knowledge An unwavering commitment to equality and diversity weaved into all your work. Awareness and, ideally, an understanding of how social and situational factors impact the people we serve. A keen interest in the welfare of our learners. An understanding of the UK formal and/or informal education landscape. An understanding of the local area in which you live and work. An understanding of learning pedagogy. An understanding of the importance of monitoring and evaluation of programmes. To have achieved or be willing to work towards a level 3 AET or equivalent.

25 days per year annual leave, pro rata full time equivalent (plus bank holidays and Christmas break closure).

Pension scheme.

Income protection insurance.

Death in service insurance.

Cycle to work scheme.

Annual training allowance.

Enhanced maternity, paternity and adoption leave and pay.

Flexible working policy.

London Travel Card.

Cash Health plan.

Mental Health support, access to counsellors and in-house Mental Health First Aiders.

Benefits

How to apply

Click here to access our vacancies site; 1. Enter your details and submit a CV and supporting statement that outlines how you meet the criteria for the role and your interest in MyBnk.

If you have further questions about this role, please contact Jesse Silvera, London Manager, at . If you require any adjustments throughout the recruitment process, please contact MyBnk HR at

This post is subject to satisfactory references, one of which must be from your current or most recent employer, and DBS checks.

Important dates:

The closing date for this role is Tuesday 13 May at 12noon.th

Interviews will be on Monday 19 May.th

To apply for this role please:

Information session:

There will be an online information session about the role on Thursday 8th May at 4.30pm.

You are welcome to join the call anonymously, please just check your settings beforehand. If you cannot make the live webinar, please still register as the recording will be sent to you.

Click here to sign up.

MyBnk

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Programme Trainer (London) Job Pack