Overview

MONCLER is looking for a Field Trainer London & Nordics (position based in London).

Reporting to the Omnichannel Training Manager EMEA and being part of the OMNI Training team, your key focus will be the UK & Nordics retail network, developing the retail teams through induction, training and coaching on the floor, contributing to business growth and meeting the needs of the Area, country and stores.

Your Impact

TRAINING AND IN-STORE COACHING

Ensures a consistent On-boarding and Induction for all new comers, including Managers and office employees.
Animates and co-animates trainings, workshops, and other programs contributing to the Selling Skills and Client focus
Actively facilitates Product Training In collaboration with Buying team
Supports of the new Store Openings and projects rollout in collaboration with the Omnichannel team
Supports the in store Clienteling initiatives
OMNI services support through training and integration in sales processes
On the floor coaching on selling skills. Coaching the Coach with Store Managers and Managers
Improves the format of morning briefs - more interactive, more educational
Initiates and runs training activities to support business needs
Be a role model on the shopfloor, supporting the sales when needed

Qualifications

3-5 years of leadership experience with proven ability to develop teams - preferably in a Fashion luxury retail or hospitality setting
Shopfloor experience is a must
Experience in Training and Coaching
Strong presentation and facilitation skills
Strong Verbal and Written communication skills
Proficiency in Microsoft Office (PowerPoint)
English spoken and written. Other language a plus

PERSONAL PROFILE

Ability to motivate others and self-motivated
Commercial awareness and driven to achieve results
Ability to perform behavioural analysis and source creative solutions to drive the change
Credible and respected by both Managers and team
Flexible and able to work during the weekends if needed
Great public speaker

Moncler

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Moncler FIELD TRAINER UK & NORDICS F/M