Office location: Cambridge, UK – This position offers flexible working options however applicants should be based (or willing to relocate) within a comfortable commuting distance of our office to attend onsite as required.

At Jagex, we build immersive worlds that bring players together, and that same spirit of collaboration, curiosity and craftsmanship drives how we work internally too. You’ll join the People & Culture (P&C) team to help enable fast, high-quality people decisions that keep our games and teams moving forward. This role includes the opportunity to complete a Level 3 Data Technician Apprenticeship, designed to build your analytical skills and support your development as a trusted HR operations partner.

Working across the People and Culture team, you’ll act as an organisational hub; coordinating hiring and on boarding, routing work to the right teams, and ensuring managers, employees and candidates stay on track. You’ll partner closely with People and Culture BP colleagues as well as teams across Talent Acquisition, HR Operations, Employee Experience & Internal Communications, Payroll, Finance, IT and Legal, helping deliver high-quality, accurate, and timely people processes.

What you'll be doing:

Hiring & Onboarding Coordination

Assemble hiring inputs (job grade/level, location, comp guardrails, probation/notice) with HRBPs and hand over to TA; monitor approvals.
Schedule interviews, panel communication and candidate logistics with Talent Acquisition.
Coordinate manager readiness and induction plans — working with Employee Experience & HRBPs on day-one events, onboarding comms and new-joiner announcements.
Keep ATS and HRIS aligned; track requisitions and approval status.
Support pre-employment checks including Right to Work, references and visa logistics.

Changes, ER & General HR Coordination

Prepare change briefs (job/pay/manager/working pattern) for HRBP review and route to HR Ops for execution; track through to letter/HRIS completion with quality checks.
Schedule employee relations meetings, compile packs, take minutes and maintain secure filing under HRBP/SHRA guidance.

Employee Experience & Internal Comms Support

Draft clear, concise updates for managers and employees, and help QA intranet news posts.
Support all-hands/town hall planning — run-of-show, invites, Q&A collation, recording and slide distribution.
Coordinate recognition programmes and maintain activity calendars.

Process, Trackers & Systems

Maintain checklists, templates and trackers for the team; identify SLA or quality improvements.
Support workflows, forms and system defect logging alongside relevant owners.
Assist with audit and compliance evidence collection, partnering with HR Ops.

Apprenticeship Learning & Development

Undertake off-the-job study, assignments and assessments as part of the Level 3 Data Technician Apprenticeship.
Apply learning in real work — building foundations in data stewardship, UK HR practice, inclusive hiring, comms and stakeholder management.

What Success looks like:

High completeness and accuracy of inputs for people and culture decisions.
Good SLA adherence: offers, changes and onboarding tasks routed on time with proactive blocker management.
Efficient scheduling and readiness for interviews and onboarding.
Strong stakeholder feedback across HRBP, TA, HR Ops, Employee Experience & Internal Comms.
Clear, timely communications that engage and inform.
Measurable progress through apprenticeship milestones with learning reflected in improved ways of working.

What were looking for:

Early-career/admin or internship experience in HR/People or adjacent coordination roles.
Strong admin & organisation; accuracy first mindset and clear written/verbal communication.
Comfortable with ATS/HRIS concepts, Excel/Sheets, e-signature tools, and meeting logistics.
Awareness of UK HR basics (RTW, probation, high-level immigration/IR35 context) and strict confidentiality.

What we offer:

When you join Jagex you can look forward to a generous Perks & Benefits package including:

Private Healthcare, including Dental Plan.
Minimum 6% Pension contributions.
Employee Assistance Programme & onsite Counselling.
Life Insurance.
Discretionary annual performance bonus.
Enhanced family leave policies from day 1.
Flexible working hours.
25 days annual leave + Bank holidays & the option to buy/sell holidays + so much more!

Jagex: The Runescape Company

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People & Culture Coordinator