Service Manager – Specialist Supported Living – Stoke

Temp to Perm and Permanent Opportunities)

We are recruiting on behalf of a client who delivers high-quality Specialist Supported Living services for adults with learning or physical disabilities, acquired brain injury, autism and mental health conditions.

An opportunity has arisen for an experienced Service Manager to join Specialist Supported Living services based in Stoke. As Service Manager, you will provide clear, structured day-to-day leadership and support to a local team, ensuring the highest standards of care, compliance and service delivery are consistently achieved.

This Service Manager role is available on both a temporary to permanent basis and as a permanent appointment.

The successful Service Manager will be required to complete an Enhanced DBS check prior to commencing employment.

Service Manager Benefits include :

Basic salary of £31,485
25 days annual leave plus your birthday off
Free DBS check
Ongoing learning and development opportunities, including bespoke training, apprenticeships in Health & Social Care and Business, Leadership and Management
Career development opportunities through leadership and management programmes
Health cash back scheme and pension
Eligibility for a £500 refer-a-friend bonus (unlimited referrals)
Enhanced maternity and paternity pay
Blue Light Discount Scheme
Eligibility for COSTCO membership

Service Manager Key Responsibilities :

Actively monitor, identify and report safeguarding concerns relating to vulnerable individuals
Ensure new team members are recruited appropriately and that training and development needs are identified
Work closely with training teams to ensure all staff receive required training
Support the recruitment and selection process, including active participation in interviews
Attend interviews and assessments for new care and support packages alongside senior management
Ensure risk assessments are in place, implemented and reviewed to safeguard service users
Implement induction and assessment programmes for new service users in collaboration with the wider management team
Promote a person-centred, needs-led approach in line with organisational values, policies and procedures
Understand business requirements relating to commissioning, audits and inspections, including CQC
Build and maintain positive working relationships with key stakeholders, including Adult Social Care, Health services and commissioners
Maintain effective communication with staff teams, external agencies, service users and their support networks
Develop effective partnerships with external providers and specialist services

The Ideal Service Manager Candidate :

Strong leadership and supervisory skills with the ability to support and develop teams
Qualified to a minimum of Level 2 in Health and Social Care
Previous experience as a Service Manager or in a senior role within Supported Living or Residential services
Experience supporting adults with learning disabilities and / or mental health conditions
Willingness to undertake further training and development, including Level 3 or 4 Health and Social Care and Level 5 Diploma in Management where required
Ability to work effectively in a fast-paced, demanding environment

This Service Manager position offers an excellent opportunity to join a supportive organisation with long-term career prospects, whether on a temp-to-perm or permanent basis

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