Fixed term contract - Wine Trainer & Educator ideal start date August 2026 for 15/16 months

Main Purpose

• A dedicated Wine Trainer responsible for the wine product training and motivation of customers across all sectors of the wine trade (Regional and National, On and Off trade).

• Carry out WineSure, WSET or bespoke product training courses as required, with full responsibility for course administration in conjunction with the relevant salesperson.

Primary Responsibilities

• Manage and deliver high quality training to customers as required by the Sales team.

• Agree, coordinate and deliver wine training:

o WineSure: Hallgarten’s own WineSure training in its entirety or using modules to ensure understanding.

o Bespoke Product Training: Develop and implement a tailored, focused programme of training relevant to the customer.

o WSET: Carry out WSET training to the permitted level, in accordance with WSET guidelines

• Manage the administration and delivery of the training directly with the customer and relevant salesperson.

• Help develop and deliver training tools as required in order to ensure continual improvement of the Training function.

• Maintain an accurate record of training. Ensure the training calendar and the costings spreadsheet is kept up to date.

KPIs

• Achieve target pass rates

• Positive feedback received from customers and sales people

• Monthly report delivered on time

Knowledge, Skills & Behaviours

Functional

• Excellent inter-personal skills required to build strong relationships with customers

• Excellent communication and presentation skills – able to adapt presentation style as required (e.g. to trainees where English is their second language)

• Good knowledge of WSET resources available

• Computer literate: confident in using Microsoft 365 tools – Outlook, Word, PowerPoint, Excel

Behavioural

• Passion for wine, and keen to share that passion and knowledge with others

• Energy, enthusiasm, positivity, curiosity

• Presentable – dresses appropriately for the occasion and audience

• Embraces the Company Values

• Take responsibility for own development by highlighting any training or support needs

Experience & Qualifications

• Minimum WSET Level 3

• Experience of the hospitality industry a benefit, but not vital

• Graduate calibre

• Presentation/training experience

• Clean driving licence

• This role requires frequent (sometimes extensive) travel around the country, some evening work and some overnight stays away from home.

Our 5 values are Partnership, Positivity, Passion, Pride and Progression; you will find a collaborative, supportive friendly team at Hallgarten Wines which gives you the platform to succeed and grow.

We are an equal opportunity employer and are committed to equality of opportunity for our current and future employees irrespective of their gender, age, race, disability, marital status, religion or belief, or sexual orientation.

We believe that the wide range of perspectives that result from diversity promotes innovation and business success. If you need reasonable adjustments at any point in the recruitment process, please let us know and in your application, please feel free to note which pronouns you use.

Closing date for applications is 30th June 2026, but we reserve the right to close earlier should we find the successful candidate. Please send an up-to-date CV to hr@hnwines.co.uk.

NOTE This role requires frequent (sometimes extensive) travel around the country, some evening work and some overnight stays away from home.

Hallgarten & Novum Wines

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