The Operations Manager Quest apprenticeship is an in-depth exploration of management skills, responsibilities and challenges and is suited to colleagues already in a management role looking to develop their career to the next level. The apprenticeship focusses on developing teams, creating operational plans, planning projects and change and managing a budget.
Quest apprenticeships give learners the opportunity to gain new skills, knowledge and behaviours which can be put into practice in the workplace and are a great development opportunity. Study is mainly online through our education partner Exeter College. There is no change to your terms and conditions, and you study alongside your current role.
Here's what you'll learn:
Operational leadership and management in an organisational context
Developing, managing and leading individuals and teams
Managing stakeholder relationships
Managing projects to achieve results
Managing change
Creating and delivering operational plans
Managing finance
Using reflective practice to inform development
Apprentices will need to be working towards and achieve the following job role requirements before their End Point Assessment:
Having responsibility for a team or multiple teams of at least four people
Setting long term individual and team goals
Developing and running own projects
Completing staff appraisals/reviews
Involvement in recruitment processes
Chairing meetings with stakeholders
Implementing new approaches to work
Overseeing changes to working practices and methods
You'll achieve the Level 5 Operations Apprenticeship standard. Upon successful completion of the programme, you will be eligible for membership of the Chartered Management Institute. If you have three years management experienced at the time of the EPA, you will be awarded Chartered Management status. If you do not have three years of management experience at thetime of the EPA, you will be awarded Foundation CharteredManager and can apply to be upgraded with the required experience.
The programme, lasting approximately 30 months will be delivered by Ofsted Outstanding Exeter College mainly through taught online sessions. Once training has been concluded there will be an End Point Assessment undertaken by the Chartered Management Institute.
You will be required to be released for learning for approximately two days a month, and in addition you should also expect to study and complete assignments in your own time.
Applicants will be required to complete an application form and if short listed, a short on-line information session with the college tutor.
Please note, as part of the short-listing process, your application form will be shared with Exeter College.
More information about the apprentice standard can be found here:

/skillsengland.education.gov.uk/apprenticeships/st0385-v1-4?view=standard
For further information please contact:
Sarah Elkins, Coach and Mentor on 07788 153841
Adele Wheeler, Coach and Mentor on 07525 275374
Ekaterina Cherkasenko, Coach and Mentor on 07590 601119
We all belong at GWR.

This is our vision for providing an inclusive environment for all our colleagues, ensuring all candidates have an equal opportunity to access meaningful employment.
We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.
We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.
We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details.
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Quest Apprenticeship – Operations Manager