Location: Nicholas & Harris, Salisbury, SP2 7PU
Shift: 4 on, 4 off – 6am to 6pm
Salary: £14.85 per hour with Opportunities for Growth
We have an exciting opportunity to join our Operations team as ‘Operational Trainer’ at our Nicholas & Harris site, part of ‘Finsbury Food Group’. Nicholas & Harris has over 180 years of heritage in craft baking methods. If you like artisanal and speciality breads, or have special dietary or nutritional preferences, our Salisbury bakery has you covered!
The Operational Trainer will be responsible for the day-to-day training of our operational team members, giving clear and concise instruction, while demonstrating adaptability towards different learning styles. Living by the Finsbury Food Group values of Teamwork, Ownership, Communication, Honesty and Respect, you’ll work as part of the wider Nicholas & Harris team to ensure we remain compliant and all necessary training is carried out and recorded.
This is a fantastic opportunity for someone to gain experience with one of the UK’s largest leading bakery businesses, along with great opportunities for growth and development. At Finsbury Food Group, we are passionate about investing in our teams, creating great progression opportunities from both a site and group-based perspective.
To succeed in this role, we are looking for a qualified trainer with a passion for developing others. If you are looking for your next exciting step in your career, this could be the perfect opportunity for you!

This is what you’ll actually do!
As Operational Trainer, you will play a key role in the development and performance of our production teams, by delivering engaging and effective training across all Standard Operating Procedures (SOPs). You will ensure that our colleagues are competent, confident and compliant in their roles, helping to maintain the highest standards of quality, safety, and efficiency.
From onboarding new recruits and signing off competencies, to delivering ongoing training, you’ll be responsible for planning, delivering, and recording all training activities in line with business and customer expectations. You’ll also support the development and review of training materials, working closely with our site Training Coordinator and Cluster People Development Partner, to keep our training tools relevant, clear, and impactful.
You’ll be instrumental in supporting the Training Coordinator with maintaining the Learning Management system (LMS), tracking progress, and providing key training data for internal stakeholders and external audits. Your role will also involve identifying performance gaps, supporting improvement plans, and mentoring individuals to help them achieve their best.
This is a hands-on and rewarding role that puts people development at the heart of our operations.
Ideally this is you!

Qualification in training is essential.
Previous experience in Food Manufacturing (desirable).
Effective communications skills, with the ability to provide clear and concise instruction.
Ability to adapt training approaches to different learning styles.
Passion for developing and mentoring others, supporting them to achieve their best.
Able to work and collaborate as a team, working closely with site colleagues.
Attention to detail, maintaining accurate training records.
Proactive mindset, identifying performance gaps and supporting with improvement plans.
Committed to compliance, ensuring training activities meet business/customer standards.
Ability to create and review engaging, relevant training materials.
Problem solving mindset, able to react and support with continuous improvement initiatives.
IT skills, including MS office (essential) and experience of learning management systems (desirable).

What’s in it for you!

Enhanced Maternity & Paternity Leave to allow quality time with your new arrival!
Enhanced Pension Scheme for our employees
Death in Service Benefit
Free Employee Assistance Programme (open to colleagues and their families)
Retail discounts accessible via our Benefits Hub platform!
Company shop available at sites (heavily discounted, yummy products!)
Refer a Friend Scheme (up to £300 per referral – t&cs dependent)
Employee Recognition Awards· Extensive Learning & Development opportunities (including opportunities for sponsored professional memberships and our own in-house development course!)
An opportunity to be part of a fantastic, growing organisation. Head over to our LinkedIn page to find out more!

Our vision is to be the leading specialty bakery group in the UK and we want the best people in place to achieve this. Our continued success is built entirely on the talented people who work here, so employee development is important to us because everyone is a valued member of the team, and we want every individual to have the skills and capabilities to achieve both your own personal goals and our business goals.
We want good people to join our company, to help our company continue to go from strength to strength. If this sounds like you, please get in contact to learn more!

Finsbury Food Group

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