IT-Trainer 💰 Salary: £30,000 - 35,000 per year

At Express Solicitors we are looking for a IT engineer!

🛠️ Our tech stack:
Hardware, Support, Microsoft 365, MS Teams, Office 365, IT

📝 Rquirements:
We are looking for a proactive and engaging individual who possesses the following key skills and attributes:
- Strong presentation, facilitation, and interpersonal skills.
- Ability to communicate complex IT concepts in a clear and approachable manner.
- Skilled in creating engaging, easy-to-follow learning resources.
- Highly organized with excellent time management and attention to detail.
- Collaborative and adaptable, able to work effectively with both technical and non-technical teams.
- Passionate about digital learning, innovation, and continuous improvement.

In terms of experience and qualifications, candidates should have:
- Experience delivering IT systems training within a professional services or legal environment (essential).
- Proclaim case management system experience (highly desirable).
- Experience in instructional design and eLearning creation tools (e.g., Rise 360, Storyline, or similar).
- Experience supporting graduate or induction programmes (desirable).
- Knowledge of Microsoft 365 applications and standard legal software (e.g., Outlook, Word, Excel, digital dictation tools) (essential).
- A professional training qualification (e.g., PGCE, TAP, CIPD L&D, or similar) is desirable but not essential.

👩‍💻👨‍💻 Your responsibilities are:
As our IT Trainer, I will expect you to:
- Design, plan, and deliver IT systems training (including Proclaim and other firm-wide applications) to new starters and existing staff across all levels.
- Deliver tailored Proclaim training sessions that reflect the needs of different departments and roles.
- Support and deliver the IT systems element of the firm's graduate and induction training programmes.
- Develop interactive and engaging eLearning content, including videos, tutorials, simulations, and quick reference guides.
- Provide 1:1 or small group training to staff requiring additional IT support or refresher sessions.
- Maintain and regularly update training materials to reflect system changes, upgrades, and best practices.
- Report regularly to the Digital Learning Manager (or Head of Department) on training activity, outcomes, and emerging IT training needs.
- Collaborate with the Digital Learning Manager to plan and prioritize upcoming training based on system developments or departmental needs.
- Work closely with department heads, supervisors, IT, and the Training team to identify training needs and implement solutions that enhance digital capability across the firm.
- Liaise with the IT department to ensure training aligns with new system releases and process updates.
- Work with key stakeholders to produce engaging, user-focused learning resources, including guides, walkthroughs, and video content.
- Evaluate the effectiveness of training sessions and materials, using feedback to drive continuous improvement.
- Maintain accurate records of attendance, feedback, and manage training data and course tracking through the firm’s Learning Management System (LMS).

View this job and over 500 other transparent jobs with salaries (💰💰💰) & tech stacks (🛠️) on DevITJobs.uk

Category: IT Developer / Engineer
Location address: Altrincham Road, Liverpool, United Kingdom

Salary: £30,000 - 35,000 per year

Benefits & perks that we offer:
Express Solicitors - More about us and the role:
We offer a competitive salary of £30,000 to £35,000 per annum, depending on experience, and standard working hours are from 8:30 am to 5:30 pm, Monday to Thursday, and 8:30 am to 5 pm on Fridays.

Our benefits include a hybrid working pattern of 3/2 after the probationary period, 23 days of holiday rising to 26 days, plus bank/public holidays. You may purchase an additional 3 days of holiday and receive an extra day off for your birthday after completing a service length requirement. We also provide private medical insurance after two years of service, an annual flu jab, and an Employee Assistance Programme. Our well-being amenities include a 24/7 onsite gym, teams for netball and football, and a 10km Manchester running team. We value work-life balance and have an active social committee with a generous budget for social activities.

Our employees are our most important asset, and we prioritize skill and ability in our recruitment policy. We encourage applications from all.

Candidates who hold relevant experience or job titles such as Support Technician, Frontline Support, IT Support Engineer, IT Support Analyst, IT Support Specialist, IT Development, Technical Support, IT Trainer, IT Tutor, IT Guide, IT Instructor, Software Trainer, or Computer Trainer may also be considered for this role.

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