Trainee Trainer / Operations Support

Salary: up to £30,000Full-time | Office-based initially, hybrid after training periodImmediate interviews for the right candidate

Are you an ex-teacher, trainer or someone who loves explaining things clearly and helping others learn?Or perhaps you’ve worked in a structured, professional environment and are looking for a career change into training, with full support and development?

This is a people-focused role, where attitude, communication skills and willingness to learn matter more than prior industry knowledge. You will be given around 6 months of structured training and coaching, so we’re looking for someone who enjoys learning, asking questions and growing into a specialist role.

The Opportunity

You will join a small, professional training and operations team, supporting clients across the UK. Over time, you’ll develop into a trainer yourself, delivering courses, supporting clients and becoming a trusted subject expert.

Training is delivered to a wide range of organisations, so confidence speaking to groups (online or in person) and the ability to explain information clearly is key.

What you’ll be doing

Once fully trained, your role will include:

Delivering a number of training courses each week (full training provided)
Supporting the booking, confirmation and administration of training courses
Updating training materials as legislation and guidance changes
Responding to client enquiries and providing helpdesk-style support
Working closely with senior team members to ensure a high-quality client experience
Supporting internal knowledge sharing and training when required
Handling operational and invoicing administration linked to training delivery
Keeping up to date with relevant legislation and industry changes

Who this role is ideal for

This role would suit:

An ex-teacher or lecturer looking to move into a commercial training environment
Someone who has delivered training, coaching or presentations in another role
A professional looking for a career change into training and client-facing work
Someone early in their career with strong communication skills and the right attitude

You do not need to be fully trained already as you will be supported, coached and developed over time.

Key skills & qualities

Confident communicator (written and verbal)
Comfortable speaking to groups online or in person
Organised, reliable and able to manage your own workload
Professional, friendly and client-focused
Strong IT skills (Word, Excel, PowerPoint)
Happy to work office-based initially while training

Working pattern

37.5 hours per week
Office-based initially
Hybrid working available after a successful training period (to be agreed)

Why apply?

Full training and structured development (expect c.6 months learning curve)
A genuine career path into training and specialist knowledge
Supportive, professional team environment
Long-term opportunity, not a stop-gap role
Immediate interviews for suitable candidates

EMA25

Elizabeth Michael Associates LTD

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