We are looking for a passionate, focused and experienced Service Manager to join our team at Norcott House.

Located in the suburbs of Liversedge in West Yorkshire, Norcott House is a specialist residential service providing outcome focused care for adults with learning disabilities and associated complex needs who may have behaviours that challenge.

Person-centred planning is at the heart of everything we do and we are able to meet the changing needs of our residents as they progress through their care pathway, while ensuring their safety is maintained and their independence supported.

We encourage and enable the people we support to lead a full and happy life. We work with them to ensure they have more choice and control in their lives. We find out their strengths, abilities and preferences so that the care provided can be as person-centred and meaningful.

At Cygnet you’ll have the chance to make a real impact on clients and their families. It's a challenging role with excellent career prospects, and you'll reap the rewards of empowering others with your focus on high quality of care. Your focus on enabling patient recovery in a compassionate setting will help us achieve our goals – and yours.

Our perks go way beyond pension schemes and excellent professional development.

You’ll also enjoy shopping, travel and leisure discounts – as well as a range of healthcare and financial benefits – to support you to be happy both in and out of work.

The Opportunity...

Reporting directly to the Regional Manager, our Service Managers are responsible for providing strong and effective leadership to the onsite team in order to ensure the integrity of all functions within the Service, to include; Clinical, Finance, HR, Recruitment and Support Services. You will be responsible for the overall day to day running and strategic direction of the Service.

To be compliant with CQC / regulatory requirements and to ensure all clinical, budgetary, regulatory and service development targets are met. You will also implement risk assessment, risk management and embed clinical governance within the Service.
To be responsible for the provision of a high-quality service, both in respect of client care and employee engagement.
Ensure effective bed management and coordination of referrals and assessments of patients in conjunction with the Deputy Manager.
In this role, you will also lead on appropriate investigations (as required), participate in audit requirements and ensure all group policies and procedures are adhered to. Reviewing and developing potential opportunities for improved quality and commercial growth is also a key requirement.

You will have…

A proven track record of managing Learning disabilities, Autism or challenging behaviours
Outstanding staff management and organisation skills
Familiarity with and the ability to apply CQC, the Mental Health Capacity Act and other professional regulations
Good presentation and report writing skills
A Level 5 Diploma in Leadership in Health and Social Care, or equivalent
Applicants without a Level 5 Diploma in Leadership in Health and Social Care should be willing to work towards one

Why Cygnet? We’ll offer you…

An opening to undertake further learning with our excellent apprenticeship scheme
Expert supervision & support
Free Health Cash plan
24 hours free GP support line
Free life assurance cover
Free eye tests
Car lease discounts
Discounted gym membership
Free mortgage broker and Insurance cover
Pension scheme
Employee NHS - discount savings & “Cycle to Work” scheme
Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks

Ready to make a positive change? Please click on the ‘apply now’ link below or send your CV to LenaStreet@cygnethealth.co.uk

Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for these roles, this remains under review.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Cygnet

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