Apprenticeship Opportunity: Level 4 Revenue and Welfare Benefits Practitioner

Location: Blackpool
Organisation: Citizens Advice Blackpool
Salary: In line with the apprenticeship rate
Contract: Fixed-term 12 months with the potential to progress into a further role.
Closing Date: 08/08/25

Help Us Make a Difference While You Learn

Do you want to build a rewarding career supporting people through financial challenges? Citizens Advice is offering a Level 4 Revenue and Welfare Benefits Practitioner Apprenticeship – a unique opportunity to earn while you learn, gaining specialist knowledge in welfare rights and revenue services.

This apprenticeship is ideal for those passionate about social justice, community support, and helping people navigate complex benefit systems.

What You’ll Be Doing

As an apprentice practitioner, you will:

Support clients to access the benefits they’re entitled to, including Universal Credit, Housing Benefit, PIP, ESA, and more.
Provide advice and casework around council tax, debt, rent arrears, and other revenue-related issues.
Work alongside experienced advisers and caseworkers in a friendly, inclusive team.
Complete structured learning and gain a nationally recognised Level 4 qualification.

What We’re Looking For

You don’t need to be an expert — we’re looking for potential. Ideally, you will:

Have excellent communication and problem-solving skills.
Be committed to social justice and empowering communities.
Have good attention to detail and a willingness to learn.
Be able to manage your time effectively between work and study.

Previous experience in advice or benefits work is a plus but not essential.

What You’ll Gain

A Level 4 Revenue and Welfare Benefits Practitioner qualification.
Practical experience in advice work with a nationally respected charity.
Ongoing support, mentorship, and training.
The chance to progress into permanent advice, casework, or specialist roles.

Who Can Apply?

This apprenticeship is open to individuals of all ages, backgrounds, and career stages. You must:

Be aged 16+ and not in full-time education.
Have the right to live and work in the UK.
Not already hold a qualification in a similar subject at the same or higher level.

Apply Today!

Join Citizens Advice and help create a fairer society, one person at a time.
To apply please forward your CV and covering letter to lorraine.fisher@blackpoolcab.org.uk

Citizens Advice values diversity, promotes equality and challenges discrimination. We encourage applicants from all backgrounds, particularly those underrepresented in our sector.

Job Type: Fixed term contract
Contract length: 12 months

Work Location: In person

Application deadline: 08/08/2025
Reference ID: Apprenticeship/August25

Citizens Advice Blackpool

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Revenue & Welfare Benefits Practitioner Apprenticeship