The Training Trainer supports the Training Manager in the design and delivery of specialist, evidence-informed trainings programmes for professionals supporting bereaved children, young people and parents across health, social care, community, voluntary and private sectors.

Using trauma-informed, evidence-based content delivered through both digital platforms and in-person, the role ensures professionals have practical tools to identify, respond to, support and/or refer bereaved children, young people and parents.

Main Responsibilities

Working collaboratively with the Training Manager, external facilitators and the team s administrator to co-ordinate training requests responses.
Working with the Training Manager and colleagues, support the design of training programmes tailored to the needs of the training delegates.
Deliver the organisation s professional training packages online and/or face-to-face as required.
Work with the team to ensure efficient flow of processes and procedures.
Research key areas in need of bereavement training packages.
Be an ambassador for the need for bereavement continued professional development and training across all health, social care, community, voluntary and private sector professions.
To form key relationships with individuals and organisations to promote off-the-shelf training as well as bespoke trainings.
To work with the team to develop new training programmes and content.
Work with the Marketing and Communications Team to promote training programmes.
Collaborate with the team to develop and review feedback framework to evaluate the training.
Use feedback to improve the current training offer and identify gaps.

Communication and Relationships

Build and maintain effective relationships with health, social care, community, voluntary and private sector professionals across the UK.
Act as an ambassador for key training programmes, promoting values of empathy, inclusion and best practice in bereavement support.
Collaborate closely with the Training Manager, colleagues and the Training Administrator to co-ordinate training requests and ensure a seamless client experience.
Engage with internal teams, including Marketing and Communications, to publicise training offers and strengthen audience reach.
Work proactively to establish and nurture key relationships with external networks, commissioners, and organisations to increase awareness and uptake of training programmes.
Communicate sensitively and confidently when delivery content that may evoke emotional responses, ensuring a safe and supportive training environment.
Demonstrate and promote the organisation s values and culture through all forms of communication, behaviours and professional relationships.

Knowledge, Training and Experience

Strong presentation, facilitation and communication skills, adaptable to a variety of audiences.
Contribute to the creation of bespoke training programmes or training sessions as well as to the development of new training packages.
Develop and adapt training content for both in-person and digital delivery using a variety of digital platforms.
Demonstrate a robust understanding of grief, loss, trauma, child development, and the psychological and social impact of bereavement on children, young people, and adults, including families.
Demonstrate a high level of understanding of the organisation s evidence-based tiered service model.
Participate, and where appropriate, lead on training consultations to formulate an assessment of training needs.
Use outcome measures and/or feedback tools to monitor progress, evaluate the impact of delivery, and reflect on own practice.
Adhere to legislation and statutory guidance related to Safeguarding Children and Young People and Safeguarding Adults at all times.
Participate actively in clinical supervision and reflective practice to ensure safe, ethical, and effective delivery.
Contribute to the development and sharing of knowledge within the team by supporting training, mentoring, and peer learning opportunities.

Analytical and Judgement Skills

Assess training needs through consultation, feedback and sector research to inform targeted content development with the support of the Training Manager.
Evaluate participants feedback systematically to review the quality, relevance and impact of training identify areas for improvement and gaps in provision.
Exercise sound judgement when responding to sensitive disclosures or emotionally charged discussions during training, ensuring appropriate support and signposting.
Apply analytical thinking to review emerging issues in bereavement, end of life, palliative care, mental health and wellbeing, to guide future training design.
Recognise and manage situations that involve ambiguity, uncertainty, or emotional intensity, drawing on supervision and established frameworks for professional support.
Apply a trauma-informed and developmentally appropriate lens to training development and delivery, ensuring sensitivity to cultural, social, and contextual factors influencing grief.
Ensure accurate, timely, and meaningful data recording and reporting to inform service evaluation, and organisational performance monitoring.

Planning and organisational skills

Prepare thoroughly for assigned training sessions, ensuring all materials, technology and resources are ready in advance.
Deliver training sessions to time and quality standards, managing transitions between content, activities and Q&A smoothly.
Deliver a suite of training packages online and/or face-to-face as required, adapting content to meet specific delegate needs as needed.
Contribute to the design and maintenance of robust systems and workflows that support the smooth flow of processes from enquiry to evaluation.
Research new areas of bereavement training need and contribute ideas for the development of new programmes and resources.
Collaborate with colleagues to maintain and refine the evaluation and feedback framework, drawing on insights to drive continuous improvement and suggesting improvements to the training offer.
Manage time effectively across multiple projects and priorities, working flexibly to delivery high quality outcomes within deadlines.
Maintain accurate, up-to-date documentation in accordance with confidentiality, data protection, and statutory requirements.
Demonstrate self-awareness and reflective capacity, using supervision and peer support to sustain personal wellbeing and professional effectiveness.
Provide cover and support for team members when needed.

Qualifications & Training

Essential

Relevant professional qualification in working in education, training or learning

Evidence of ongoing professional development and commitment to continuous learning

Training in bereavement, grief and trauma informed practice

Experience

Essential

At least three years recent experience (in the past six years) of delivering training to professionals

Experience of facilitating group work

Experience of planning and designing training programmes

Experience of liaising with and working alongside organisations that support children, young people and/or adults

Experience of working with vulnerable communities

Experience of delivering training using a digital platform

Demonstrable experience of safeguarding children, young people and vulnerable adults and an ability to practise in a way that promotes this

Experience of working collaboratively with multi-agency professionals

Desirable

Experience of working within a bereavement, palliative care of mental health setting

Experienced in using outcome measures to evaluate practice

Person Specification

Skills & Knowledge

Essential

Demonstrate a strong understanding of bereavement, grief, loss, trauma, and their psychological and developmental impact on children, young people, parents and families
Knowledge of current research, theories, national frameworks, and NICE guidance related to bereavement and children s mental health
Empathetic, compassionate approach
Proven ability to design, deliver and adapt bereavement training effectively through digital platforms, maintaining engagement, safety and impact
Excellent communication and interpersonal skills, with the ability to engage sensitively with stakeholders while maintaining professional boundaries at all times
Consulting mindset with the ability to quickly assimilate information and to translate this into potential solutions and ways of working
Awareness of safeguarding legislation, policies, and procedures
Understanding of information governance, confidentiality, and data protection requirements
Understanding of equality, diversity, and inclusion within practice
Emotional maturity, stability and resilience with a strong commitment to self-care and the ability to seek support and guidance when difficulties arise in the course of work

Benefits

25 days holiday plus bank holidays (pro rata if applicable) with increase for long service.
TOIL for our hours work.
Contributory pension scheme.
Company sick pay.
Employee Assistance Programme. . click apply for full job details

Child Bereavement UK

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