Family Advisor Apprenticeship (Business Admin Level 3)

Join us at Cheshire East's Strong Start, Family Help and Integration Service!

Are you passionate about giving children the best start in life? Do you enjoy working with families and want to make a real difference in their community? If so, we have an exciting opportunity for you!

We are looking for an enthusiastic and committed apprentice to join our Family Hub. This is a fantastic chance to gain hands-on experience while studying towards a Level 3 Business Admin Apprenticeship.

About us

At Cheshire East Council we are resident, and partner focused with a vision to enable prosperity and wellbeing for all. People really are at the heart of everything we do and that starts with our incredible workforce. We promote a culture of high performance where people can aspire, thrive and flourish, where we strive to deliver best value in everything we do.

For us, success isn’t just about what we achieve, but how we achieve it together. We promote curiosity, excellence, innovation and continuous improvement.

We are values led and committed to wellbeing and inclusion for all, where our employees co-created our values of drive, integrity, respect and collaboration which inform all that we do.

We are proud to work for Cheshire East Council and believe you would be too, so come and join us!

Join us on a meaningful journey at Cheshire East Council

Joining Children’s Social Care at Cheshire East Council means becoming part of a progressive, supportive and forward-thinking team that is dedicated to make a difference of the lives of children and young people, by putting them first to help them become the very best version of themselves possible and building a brighter future.

About the role:

Work within Cheshire East’s Family Hubs, supporting children aged 0–19 (or up to 25 for young people with SEND).
Support families to receive timely and appropriate information tailored to their needs.
Collaborate with Family Hub teams to provide high-quality, integrated support services.
Contribute to the transformation of services following a recent redesign aimed at improving outcomes for families.
Gain hands-on experience in family support services while completing a Level 3 Business Administration Apprenticeship.
Develop skills in communication, organisation, and customer service within a public service setting.
Receive mentoring and on-the-job training from experienced professionals in family and community services.

This is just a snapshot of some of the exciting things you’ll be doing in the role, to find out more about the other key responsibilities of the role please view the attached job description.

About you:

Passionate about supporting children, young people, and families.
Strong communication and interpersonal skills.
Ability to work collaboratively within a multi-disciplinary team.
Organised and able to manage multiple priorities effectively.

To find out more about the essential and desirable criteria for the role please view the attached job description specification document.

What we offer in return:

Enhanced annual leave - Start with an impressive 34 days of annual leave (including bank holidays) from day one, and watch it grow to 39 days after just five years of service
Purchase of annual leave – Want more time off? You can purchase up to 10 extra days of annual leave each year, giving you the flexibility to balance work and life just the way you want (Pro-rata for part-time staff)
Flexible working pattern - Enjoy a 37-hour standard full-time work week with the added perks of flexitime and hybrid/remote working arrangements where possible. Your work-life balance just got a whole lot better!
Salary sacrifice green car scheme - Drive green and save green! Lease a brand-new electric or hybrid car through our salary sacrifice scheme. There’re no credit checks, no deposits, just significant savings and exclusive offers on a three-year lease
White goods salary sacrifice scheme - Upgrade your home with ease. Purchase home and electronic items through our salary sacrifice scheme, spreading the cost of big-ticket purchases like appliances, computers, and tech gadgets directly from your salary
Enhanced public pension - Secure your future with our career average pension, where contributions are built at a rate of 1/49th of your yearly pensionable pay
Cycle to work scheme - Save up to 25-39% on the retail price of bikes and safety equipment through Income Tax and National Insurance savings. Get fit and save money!
Employee assistance programme - Access a completely free and confidential assistance service to help manage, reduce, and overcome life’s challenges, both at work and in your personal life
Discounted gym membership - Stay active and healthy with corporate membership prices for Everybody Leisure, including:
- Gym, Swim and Group Fitness at all 16 facilities
- Off-Peak Racket Sports
- Athletics Tracks
- Sauna/Steam/Spa

OrganisationCheshire East CouncilLocationWilmslowJob CategoryAdministration,Children and Young People Services,ApprenticeshipsGradeApprentice - National Minimum WageSalary Min£14,566 Per AnnumSalary Max£23,556 Per AnnumHours per week37Weeks per year52.143Employment TypeFixed TermContract Duration22 monthsClosing Date04/01/2026Ref NoE3417 Documents Family Advisor Apprenticeships Job Description Person Specification.pdf
(PDF, 265.14kb)

How to apply

We’re delighted that you’re considering applying for this role!

As an equal opportunities’ employer, we warmly welcome applicants from all backgrounds. We believe that a diverse workforce helps us better reflect and serve our local communities, and together, we can build something truly special.

To join our team, simply click ‘Apply for this job’ at the bottom of the page. If you’d prefer an informal chat first or have any questions about the role, feel free to reach out to Natalie McDonald at: , she’ll be happy to hear from you! Please remember to include the job reference number so we can assist you accurately and in a timely manner.

Once you’ve applied for the position, please keep an eye on your email inbox (including your junk and spam folders), as we’ll send any correspondence there to stay in touch with updates about your application.

If you haven’t heard from us within four weeks of the closing date, it likely means we weren’t able to move forward with your application at this time but please don’t let this discourage you as your interest means a lot to us, and we’d truly love to hear from you again in the future!

We wish you all the best in your application and if you run into any technical issues, our friendly team are here to help at: .

Cheshire East Council is committed to safeguarding children and vulnerable adults across the Borough. As such, any cautions, convictions, reprimands or final warnings that are ‘not protected’ as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) order 1975 (as amended in 2013) relating to the non-disclosure of spent convictions do not apply to this job. You must therefore, disclose whether you have any previous convictions where prompted to do so within the application process.

Cheshire East

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