About Us
Central YMCA is transforming. This is an exciting time to join us as we look forward toward growth and progression and focus on our purpose to advance the education, health and wellbeing of our communities. We want to create improved access to life-changing opportunities and enable everyone to achieve their potential, live a fulfilled life and contribute positively to society.

What we offer

27 days annual leave + 3 annual leave days over Christmas + bank holidays
Extra annual paid leave for your birthday, a mental health day, and up to 5 volunteering days
4% Contributory Pension Scheme
Life Insurance
Cycle to Work Scheme
Employee Assistance Programme (EAP) – a wide range of free and confidential services for you and your immediate family (including counselling sessions)
Employee Discount Scheme
About You
To be successful in this role you should hold:

A recognised Business Admin or Team Leader qualification & recent relevant experience
A recognised teaching qualification is desirable
A1 assessor or equivalent qualification or experience of delivery within the field, or willing to work towards
We are looking for candidates who have excellent communication skills and the ability to create great rapport, helping not only to support our learners, but to engage with employers about each learner’s progress, as well as to explore new opportunities. You must be confident in the use of online learning tools, Microsoft office and be confident in delivery of skills & knowledge both in person and remotely.

You will also be highly organised, with demonstrated planning and time-management skills, supported by good IT skills and meet the criteria as laid out in the person specification for the role.

About the Role
We have an exciting opportunity for a full-time Business Service Tutor to join our team of professionals delivering Apprenticeship Standards on a national basis.

As part of this role you will:

Deliver high-quality teaching, learning, and assessment for Business Administration L3, Customer Service L2, and Team Leader L3 apprenticeships

Manage a caseload of apprentices, ensuring progress, achievement, and timely completion

Plan and deliver engaging training that meets apprenticeship standards and Ofsted expectations

Build strong relationships with employers to support learner development and positive outcomes

Ensure Off-the-Job Learning is planned, evidenced, and compliant

Maintain accurate learner records and contribute to quality assurance and inspection readiness

Promote safeguarding, equality, diversity, and high professional standards

You will deliver inspirational programmes that engage and motivate our learners to progress and achieve.

This is a fantastic opportunity to join our team and do something great for yourself and others. If this sounds right for you, click apply now and register your details.

Safeguarding responsibilities: This role will involve daily contact with learners, and you will be engaging in regulated activity relevant to children. All staff have a responsibility for promoting and safeguarding the welfare of children and young people, and/or vulnerable adults for whom you are responsible and with whom you come into contact. The Charity’s Safeguarding Policy is available from Central YMCA website.

Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure, teacher prohibition check, the receipt of satisfactory references, overseas check (if applicable), relevant original ID documentation and examination certificates.

Regulated activity: This post is exempt from the Rehabilitation of Offenders Act 1974 and the Charity is therefore permitted to ask shortlisted applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) to assess their suitability to work with children. Should you be shortlisted, you will be required to complete a disclosure form prior to interview.

Please note: Candidates with overseas experience exceeding six months within the past five years will be required to provide criminal background checks or certificates of good conduct from the relevant jurisdictions, in English or with certified translations.

Central YMCA

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Apprenticeship Tutor - Business Service