Location: Devonside

Apprentice HR Support Officer - Apprenticeships

Apply for the Apprentice HR Support Officer - Apprenticeships role at CEMP (Norfolk County Council). The position is part of the Talent Development team, responsible for apprenticeships and early careers.

Overview

Support the day‑to‑day running of the apprenticeship programme: manage emails and enquiries, assist meetings, maintain accurate records, and contribute to projects. This is an apprentice position, providing learning both in role and through study.

Responsibilities

Respond to emails and enquiries concerning the apprenticeship programme.
Assist the wider team with meetings and documentation.
Maintain accurate records of apprentice progress.
Contribute to projects that support the programme.
Provide excellent customer service and demonstrate a proactive, positive approach.

Qualifications & Skills

Basic understanding of common software packages (Outlook, Word, Teams, Excel).
Good written and verbal communication skills.
Desire to learn and progress your career.

Apprenticeship Details

Fixed‑term contract until November 2027, 37 hours per week, £25,583-£25,989 per annum, Scale D, Norwich.

Aligned to the Apprenticeship Standard of Business Administrator Level 3; expected to complete within 24 months.

Application Process

Submit a CV and a cover letter or supporting statement explaining your interest, suitability, and how you meet the criteria. Selected candidates will go through a two‑stage interview: telephone and face‑to‑face assessment.

Benefits

Competitive salary
Generous holiday entitlement
Health and Wellbeing services (fast‑track physiotherapy, free counselling service)
Flexible working opportunities (flexi‑time, part‑time, remote, hybrid)
Financial benefits such as Norfolk Rewards employee discounts, blue light card for Fire Service and Social Care Workers, relocation expenses (where applicable), advance of expenses for work travel, Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments, dependants pensions, tax‑efficient pension options, and a payment for referrals.

Closing Dates

Redeployment applicants: 17th November 2025 at 23:59

All other applicants: 24th November 2025 at 23:59

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CEMP

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Apprentice HR Support Officer - Apprenticeships