Job Description

Enrolment Consultant

Basic salary up to £35,000 DOE

Excellent Bonus Scheme which is driven by your desire to succeed in our thriving industry, with a structure that offers 1–3-year OTE of up to £40,000 plus in bonus

25 Days Annual Leave. One extra day leave given per year to a maximum of 30 days plus Bank Holidays

Private Health Care on completion of Probation

Full-Time Position - Head Office Based – East London, (Stratford)

Captiva Learning are seeking ambitious people to join our enrolment team. This role includes extensive client relationship development and management. With a focus on providing support to customers through consultation, offering our range of groundbreaking apprenticeship programmes.

If you are looking for your next opportunity with a team of professionals focused on innovation, collaboration, and excellence, Captiva embodies those values daily through our behaviours. This is an opportunity to progress with a leading company.

We value and look for experience from business to business, and target-driven backgrounds; we recognise the value of consultative business development approaches, recruitment, education, and apprenticeship backgrounds and various sector experiences. Your commitment to providing outstanding customer service and engaging with all stakeholders will be crucial to your success in this role.

Job Description

As an Enrolment Consultant at Captiva Learning, your main task will be to develop relationships with clients.

The Team at Captiva Learning offers its stakeholders in-depth consultation at all levels. With detail-oriented practices at its forefront, you will build new and existing relationships daily and forge long-term partnerships through your learner and client engagement.

At Captiva Learning, we support organisations in achieving their talent goals through apprenticeships, helping people reach their career and education objectives. While regulations govern apprenticeships, our commitment drives us. In this role, you will blend both to provide opportunities and engagement, aligning with our values.

If you are experienced, results-driven, and customer-focused, this role offers a unique opportunity for you to shine and deliver our expertise to our target market while we support your personal and professional growth.

Technical Competencies

Excellent Communication Skills

Clear verbal and written communication skills

Able to engage with stakeholders on the telephone, face-to-face in meetings and online

Ability to utilise marketing materials appropriately

Ability to adapt communication style to the audience, with diplomatic sensitivity

Solutions Focused

Proactive and anticipates problems which may arise

Able to pivot, challenge stakeholders and find creative solutions

Remains resilient and calm when faced with resistance or issues

Develops knowledge to identify opportunities through solutions

Driven

Understand what drives success

Motivated to set out goals and takes steps to achieve them

Focuses time and energy on activities to achieve results

Reflects on outcomes to understand progress using analytical thinking

Delivery Focused

Influencing and flexible thinking skills

Strategic and organisational alignment

Achievement aligned to meeting quality and performance standards

Team-orientated, committed and collaborative

Developmental

Actively seeks feedback to develop and uses feedback as a tool to support others

Able to learn new systems and processes quickly and utilise them effectively

Seeks help from others where there are knowledge or skills gaps to improve

Open to new experiences and opportunities to learn

The Company

As a large training provider, with an Ofsted rating of Good in all areas, Captiva is home to three colleges: the National College of Education (NCE), the National Centre for Leadership and Management (NCLM), and Premier Pathways. Collectively, these colleges have worked with over 5000 apprentices.

Captiva strives for a more inclusive work environment that attracts diverse applicants and signals our commitment to celebrating and promoting diversity. We are committed to equality of opportunity for all. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnership.

If you do not quite meet the role criteria we’ve identified, but like the sound of our company, please don’t hesitate to get in touch to see what other opportunities we can provide.

Can you demonstrate our Behaviours:

INNOVATION

Encourage curiosity

Celebrate those that challenge the status quo

Foster a culture of own mental and emotional processes

Seek out opportunities

Open to different ways of doing things, happy to change direction when needed

Inspired by challenges and variety

COLLABORATION

Encourage collective thinking which promotes our value of Innovation

Embrace our diverse workforce by valuing diverse perspectives

Manage through trust and alignment, not control

Champion others’ ideas and achievements

Have a team orientated approach

EXCELLENCE

Be hungry to learn and progress

Take pride in the work that you do

Be resilient to change and challenges

Be kind and responsive and above all be dependable in every task that you do.

If you would like to be part of the Captiva Team, please send your CV and a covering letter to careers@captivalearning.com

Captiva Learning

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Enrolment Consultant