Our digital apprenticeship programs are 2 years long. During this time, you’ll work on different projects alongside learning day to day operations, to become a rounded professional.

Role

Work closely with technology experts that provide bp with critical IT services. You will learn from these experts to build your own capabilities in site/software reliability principles and IT operational support techniques
Grow your skills through exposure to different service areas and bring these transferable skills to support the business in leveraging the capabilities of our technology solutions
Help turn our net zero ambitions into reality
Improve our customer experience
Contribute to the delivery of services from internal squads and external providers to ensure business performance is in line with agreed Service Level Objectives (SLOs), business outcomes, and levels of risk and resilience
Ensure operational integrity and operational compliance with appropriate regulatory and internal standards
Work with DevOps based models as well as traditional outcome-based services and you will develop skills in collaborating with multidisciplinary teams to identify and resolve customer pain points, inefficiencies, and blockers to delivery
Provide tactical advice, training and support on core technology applications (both hardware and software) enabling the delivery of application-based products and services
Assist with the planning of IT application and infrastructure change projects, implementing, testing and rolling out software and hardware relating to these change projects
Interact with senior stakeholders directly, both internally and externally, and as part of both the ‘front of house’ external client/customer facing team and the ‘back of house’ internal delivery team alongside, for example, learning and development and business information services colleagues
Be responsible for their own workload and will be expected to problem solve and prioritise independently. They will deliver a ‘first line fix’ service in many cases to both internal colleagues and external clients and customers. They will maintain ownership of issues (vis-a-vis the internal user/external client) even where elements are escalated to subject matter experts

Training

This apprenticeship will be aligned to the following standard: Applications support lead / Skills England for which the provider may be https://learn-tech.com/applications-support-lead/ , however the provider may be subject to change
The formal learning will be a combination of online and in person
A minimum of 6 hours of your working time will be protected for formal learning

There may be an opportunity to apply for a permanent role with bp

Apprenticeship Standard: Applications support lead (level 4)
Training Provider: TECHNICAL PROFESSIONALS LIMITED
Working Week: Monday- Friday Shifts to be confirmed Total hours per week: 36.25
Expected Duration: 2 Years
Positions Available: 1
Closing Date: Wednesday, 31st December 2025
Start Date: Monday, 7th September 2026

Desired Skills

Communication skills
Attention to detail
Customer care skills
Problem solving skills
Analytical skills
Team working

Qualifications

English and Maths GCSE, grade 4 (Essential)
Computer Science/IT, Maths or Physics A Level, grade C (Essential)

About the Employer

BP P.L.C.bp is a global company that offers a world of opportunities for professionals as well as those starting out in their career. We’re guided by our purpose and ambition to become a net zero company by 2050 or sooner, and help the world get there too. What does this mean for you? It means you can expect purposeful work, world-class training and the flexibility to realize your full potential. Not to mention the chance to join a company committed to delivering more sustainable energy for all. Ready to crack on? Your perfect job match awaits.

BP P.L.C

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