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Job Introduction

Location: Head Office, Faversham, Kent – Hybrid Role Full-time | 37 hours per week

Are you passionate about helping others embrace technology and improve care through innovation?

In this role, you’ll be a key player in driving digital transformation, empowering frontline teams to feel confident with technology, and ensuring our systems enhance the quality of care we provide.

What You’ll Do:

Drive Digital Change

• Support the implementation, rollout, and evaluation of digital care systems and tools.

• Be a go-to expert on platforms like Nourish and Camascope

• Collect and escalate feedback to ensure systems work for the people using them.

Deliver Impactful Training

• Design and deliver engaging, tailored training—both in-person and online.

• Create easy-to-understand guides and resources for staff at all levels.

• Identify training needs and respond with practical, learner-friendly solutions.

Lead Effective Communication

• Clearly explain system changes and digital updates in a way that resonates with diverse teams.

• Ensure staff feel supported and informed through every step of the digital journey.

Promote Continuous Improvement

• Use feedback and data to identify areas for improvement and digital innovation.

• Continuously review and refine training and communication methods.

• Stay up to date with sector-leading tools and best practices in care technology.

Collaborate and Inspire

• Work closely with the Project Delivery Manager, care home managers, and IT teams.

• Encourage a positive digital culture rooted in support, learning, and confidence.

• Build strong working relationships with tech providers and internal stakeholders.

What You’ll Bring:

Essential:

• Excellent communication skills—both written and verbal.

• Quick learner with the ability to explain tech to others.

• Organised, proactive, and confident working independently.

• A supportive, patient, and people-focused approach.

• Driving license, in order to travel regularly to care homes.

• Experience working in a health or social care environment.

Desirable:

• Previous experience delivering training or onboarding staff.

• Skilled at writing clear, user-friendly documentation.

• Familiarity with systems like Nourish and Camascope.

• Experience improving workflows or documenting operational processes.

Why Join Avante?

At Avante Care & Support, we believe in the power of compassionate care—and that technology, when used well, can help us deliver it even better. As part of our team, you'll help shape the future of digital care and improve the lives of those we support every day.

? Competitive pay ? FREE DBS check & uniform ? Flexible working patterns ? Pension contributions ? Exclusive staff discounts at 800+ retailers ? Training & career progression opportunities ? 24/7 access to GP & counselling ? Employee recognition awards

? Life Assurance

Ready to make a difference?

All roles are subject to Enhanced DBS checks. Avante is proud to be an Equal Opportunities Employer. Due to high application volumes, we are only able to contact shortlisted candidates. Thank you for considering a role with Avante Care & Support—together, we’re making care better.

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