Administrator Job Description: Roles and Responsibilities

September 27, 2023

Table of Contents

Finding the right Administrator is like discovering the backbone of an organisation's daily functions, a vital cog ensuring every operation runs smoothly.

An Administrator not only coordinates and manages day-to-day tasks but also ensures alignment with standards and efficient processes within the workplace. In a world where organisational efficiency is paramount, the role of an Administrator becomes essential.

This post aims to provide insight into this multifaceted role and offer a job description template to ease the hiring process. Whether you are an employer seeking to attract top talent or a job seeker aiming to understand the role's details, read on to explore the world of Administration.

Post an Administrator Job with Bolt Jobs: Are you an employer looking to hire an administrator? Bolt Jobs provides an intuitive platform to connect with potential candidates. Simply head over to our post a job page and detail your requirements. Start attracting the right talent today!

Job Description

Overall Purpose & Scope of Role:

The Administrator plays an essential role in coordinating educational programs and events, maintaining meticulous records, and supporting staff and students within an educational institution. Key responsibilities include:

  • Managing Applicant Days: Booking applicants onto Applicant Days, providing necessary information, and assisting with on-site coordination.
  • Educational Support: Collaborating with teachers, staff, and students to support the educational process, including setting up learning platforms and assisting with technical needs.
  • Compliance and Record Keeping: Adding learners to the candidate pool, checking compliance, and maintaining accurate records to ensure smooth educational delivery.
  • Administrative Assistance: Providing support to the Marketing and Engagement Managers, along with other departments, as needed, including scheduling, correspondence, and document preparation.

Key Performance Indicators (KPIs):

  • Compliance Excellence: Maintain error-free employer/learner compliance documentation to uphold educational standards and regulations.
  • Efficient Processing: Achieve 100% timely processing and communication with applicants to promote engagement and satisfaction.
  • Record Integrity: Ensure 100% accurate and up-to-date CRM/ILR records, reflecting an understanding of educational reporting requirements.
  • Prompt Issue Resolution: Address 100% of administrative issues within a maximum of four weeks, reflecting a commitment to excellence and efficiency.

Ideal Candidate:

  • Educational Focus: A passion for education, understanding the unique needs of learners, teachers, and the broader educational community.
  • Attention to Detail: Exceptional accuracy and attention to detail are vital for managing educational records and compliance.
  • Multi-tasking Ability: Adept at handling diverse tasks simultaneously, prioritising as needed to support educational objectives.
  • Technical Skills: Proficient in Excel and familiar with educational technologies, including learning management systems and assessment platforms.
  • Preferred Experience: Experience in education, administration, compliance, or related fields is advantageous. A willingness to understand and align with educational values and goals is essential.

Other Useful Resources

For those interested in pursuing a career in administration or looking to hire the perfect candidate, here are some essential resources that can guide and support your journey:

These resources are curated to offer valuable insights, examples, and opportunities for anyone involved in the administrative field, enhancing career growth and the hiring process.

Alex Lockey
Director | Bolt Jobs
Founder Alex Lockey is an expert in further education, learning, and skills sector. He leads cost-effective hiring solutions and is known for successful talent placements. Dynamic and driven, Alex seeks innovative solutions to solve sector hiring challenges.